EVA-LORAE SKINNER
Needham Heights
Summary
Development Manager with expertise in planning and executing effective development strategies. Strong skills in team leadership, project management, and strategic planning. Proven success in driving growth through innovative solutions and fostering collaboration among teams. Ability to leverage technology to enhance business objectives and improve operational efficiencies.
Overview
14
14
years of professional experience
Work History
Family Childcare & Youth Development Manager
Project HOPE Boston
Boston
07.2022 - 08.2025
- Developing and implementing educational programs that adhere to early learning standards and cater to developmental needs of children in Roxbury Dorchester and Mattapan area
- Managing the Family Childcare department's budget, including allocating funds for supplies, activities, and staff salaries.
- Ensuring compliance with state and local regulations regarding child care, safety, and staff qualifications.
- Hiring, training, and supervising FCC staff, including teacher, assistants. administration and support personnel.
- Used constructive problem-solving techniques to resolve parent disputes.
- Addressed behavioral and learning issues with parents and program management staff.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Monitored state-wide waiting list for Financial Assistance for families.
- Partnered with local organizations to enhance the Early Childhood experience for families and educators.
Program Manager
Community Resources for Justice
02.2021 - 05.2022
- Coached team members on productivity strategies to achieve challenging goals.
- Managed daily program operations while ensuring compliance with policies and regulations.
- Coordinated expert support to assist individuals with moderate to severe developmental disabilities in daily living tasks.
- Scheduled medical appointments and arranged transportation to maintain residents' health.
- Tracked spending and reconciled accounts to protect clients' funds and property.
- Spearheaded training initiatives to keep staff updated on best practices and safety protocols.
Community Engagement & Media Coordinator
City of Boston
11.2019 - 01.2021
- Fostered relationships with residents and city departments through targeted initiatives and programs.
- Developed marketing initiatives and promotional events to assist existing businesses.
- Coordinated efforts with local organizations and neighborhood associations to enhance community aesthetics.
- Led initiatives to boost community engagement and programming in Boston neighborhoods.
- Collaborated with COB staff, partners, and residents to plan large-scale community events.
- Oversaw department social media accounts, creating content for events and activities.
Program Director
YMCA Of Boston
04.2019 - 11.2019
- Planned, developed, supervised, and implemented program activities at site.
- Managed curriculum planning for educational programs at site.
- Developed and distributed communications to parents regarding program updates.
- Promoted Branch and school-age childcare programs to the community.
- Conducted systematic observations and evaluations of each child's progress.
- Coordinated with teachers on Individual Education Plans for students.
- Obtained and updated all registrations, contracts, and emergency forms for program administration.
- Maintained required records including attendance, daily schedules, and rosters.
Clinic Coordinator
Harvard Vanguard Medical Associates
01.2018 - 11.2019
- Ensured clinic operation aligned with established staff schedules.
- Coordinated post-operative outreach scheduling, evaluations, and follow-up appointments.
- Confirmed patient insurance benefits through direct communication with companies.
- Obtained necessary prior authorizations and referrals to facilitate patient care.
- Entered incoming and external referrals into Epic database for efficient tracking.
- Served as primary contact for internal and external client communications.
- Generated daily reports on patient calls, scheduling, and referrals for review.
- Facilitated Epic Super User meetings, updating staff on technological changes.
Patient Experience Representative
Boston Children's Hospital
02.2015 - 04.2017
- Facilitated communication between patients and departments to ensure efficient service delivery.
- Verified insurance eligibility and accurately entered patient data into the system.
- Compiled comprehensive medical records for improved accessibility and reference.
- Organized patient records and databases to enhance information retrieval efficiency.
- Provided exceptional customer service to patients and medical staff to support operations.
Family Advocate/Case Manager
Action for Boston Community Development, ABCD
04.2014 - 01.2015
- Developed and managed Parent Program, enhancing education and employment opportunities for youth parents.
- Identified support services to facilitate appropriate referrals for new clients.
- Conducted workshops on resume writing and housing applications for families.
- Referred clients to food pantry, fuel assistance, Summer Works, and Virtual Gateway services.
- Maintained contact with families through home visits per agency procedures.
- Collaborated with families to promote growth, development, and educational potential.
- Engaged in outreach efforts with families and community partners to address social, emotional, and behavioral needs.
- Assisted families in navigating social services, applying for benefits, and accessing resources.
Recreation Director
Village of Richton Park
10.2011 - 12.2014
- Supervised recreation center operations and staff, enhancing program delivery for community youth.
- Collaborated with school district to create age-appropriate afterschool curriculum and activities.
- Conducted orientations for new hires and parents, ensuring smooth onboarding processes.
- Developed summer camp manual and organized field trips, enriching participant experiences.
- Managed finances for afterschool programs and summer camps, ensuring fiscal responsibility.
- Established partnerships with local organizations and businesses to create volunteer opportunities for youth.
- Designed physical activities and curriculum for afterschool participants and summer campers.
- Created annual budgets and provided monthly financial reports to optimize resource allocation.
Education
MBA - Nonprofit Management
Springfield College
Springfield, MA06-2025
Bachelor of Science - Human Services
Lesley University
Cambridge, MA06.2017
Associate of Science - Human Services
Bunker Hill Community College
Charlestown, MA05.2015
Associate of Arts - Early Childhood Education
Mass Bay Community College
Wellesley, MA05.2012
Skills
- Youth and Childcare Program Development
- Child development leadership
- Recruitment and hiring
- Program budgeting
- Staff supervision
- Strategic partnerships
- Performance evaluation
- Employee mentoring
Timeline
Family Childcare & Youth Development Manager
Project HOPE Boston
07.2022 - 08.2025
Program Manager
Community Resources for Justice
02.2021 - 05.2022
Community Engagement & Media Coordinator
City of Boston
11.2019 - 01.2021
Program Director
YMCA Of Boston
04.2019 - 11.2019
Clinic Coordinator
Harvard Vanguard Medical Associates
01.2018 - 11.2019
Patient Experience Representative
Boston Children's Hospital
02.2015 - 04.2017
Family Advocate/Case Manager
Action for Boston Community Development, ABCD
04.2014 - 01.2015
Recreation Director
Village of Richton Park
10.2011 - 12.2014
MBA - Nonprofit Management
Springfield College
Bachelor of Science - Human Services
Lesley University
Associate of Science - Human Services
Bunker Hill Community College
Associate of Arts - Early Childhood Education
Mass Bay Community College