Eva Melissa Ramushu
Credit Controller
Peoria
Summary
Dynamic Credit Controller with a proven track record at Spoor and Fisher, adept in debtor monitoring and showcasing a continuous improvement mindset. Excelled in enhancing collection strategies. Demonstrated assertiveness in collections, significantly improving client compliance and fostering strong relationships. Trustworthy and poised communicator.
Overview
2
2
years of professional experience
Work History
Credit Controller (Foreign and Local)
Spoor and Fisher
04.2023 - Current
- Collaborating with other departments to resolve billing errors, ensuring timely payment from clients.
- Reaching out to clients to check on payments and convey options.
- Reviewing clients accounts for compliance with repayment obligations.
- Coding of Accounts Receivables.
- Identifying high Risk customers and escalating to the Credit Manager/Financial Manager for further assistance.
- Preparation of book reviews on monthly basis for all +120 days clients.
- Ensuring that all decisions and requests relating to overdue accounts are documented and run by Credit Manager.
- Conducting quality checks on overdue invoices (checking whether there is no money held in Trust) and request trust transfers to be allocated to the debtors account.
- Clearing and Maintaining of client debtor accounts.
- Updating the Standing instructions for clients.
- Preparation of Reconciliations of client's debtor accounts upon requests from clients.
- Adhering to all client and Firm's Standing instructions when doing collection.
- Handling telephonic and email queries relating to debtor accounts.
- Managing client expectations and following up to make sure that queries are resolved.
- Attending to the mail box and ensuring that all inquires, are attended to.
E-billing Intern
Spoor and Fisher
08.2022 - 03.2023
- Managing and maintaining e-billing accounts, updating details and standing instructions as required.
- Ensuring client payment terms are correctly reflecting.
- Set up accounts for new e-billing clients on different portals as per clients instructions.
- Complete client/due diligence forms.
- Attending to payment queries ( Refunds and allocations).
- Record communication/interactions with clients on the Collections Module.
- Maintain and monitor record of e-billing and associated costs.
- Building relationships with clients, Partners, and staff members.
- Resolve queries within 3 days.
- Following up in respect of rejection of invoices and queries.
- Submitting invoices to portal for payment accurately.
- Attend to allocation of funds received to applicable accounts on request ensuring completion before month end.
Education
Bachelor of Science - Accounting
University of South Africa
Pretoria, South Africa 04.2001 -
Diploma in Accounting And Financial Computing - Finance And Accounting
Varsity College
Pretoria East 04.2001 -
Matric -
Jane-Furse Comprehensive School
Limpopo 04.2001 -
Skills
Continuous Improvement Mindset
Debtor Monitoring
Assertiveness in Collections
Collection Strategy Development
Sage
Accomplishments
Employee of the month (Finance debtors) in 2022.
Languages
English
Sepedi
IsiZulu
TshiVenda
Interests
Reading articles on Linkedin
Travelling
Timeline
Credit Controller (Foreign and Local)
Spoor and Fisher
04.2023 - Current
E-billing Intern
Spoor and Fisher
08.2022 - 03.2023
Bachelor of Science - Accounting
University of South Africa
04.2001 -
Diploma in Accounting And Financial Computing - Finance And Accounting
Varsity College
04.2001 -
Matric -
Jane-Furse Comprehensive School
04.2001 -
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