Talented professional with great skills in relationship building, communication, and adaptability. Accomplishes performance targets consistently with attention to detail.
Overview
13
13
years of professional experience
Work History
Ambulance Transport Specialist
Brewster Ambulance Service
Weymouth
07.2024 - Current
Assisted medical staff in safely transferring patients, enhancing continuity of care.
Implemented best practices for handling sensitive medical equipment, ensuring patient safety during transit.
Coordinated patient transport schedules, optimizing timely service delivery.
Communicated effectively with emergency personnel during critical situations.
Inside Sales Rep.
United Rentals
Boston
10.2020 - 09.2023
Conducted regular follow-ups with customers, ensuring concerns were addressed and satisfaction was maintained.
Managed customer inquiries, providing timely product information to support decision-making.
Collaborated with operations team to streamline order processing, reducing delays in fulfillment.
Utilized CRM software to track sales activities and customer interactions.
Production Assistant
WFXT Boston 25
Dedham
07.2019 - 10.2020
Facilitated preparation of daily news segments and live broadcasts for production team.
Coordinated with various departments to streamline production workflows, improving collaboration.
Operated teleprompter and audio equipment during live and recorded segments.
Logged footage and organized files for editing team, enhancing accessibility and retrieval.
Server/Host
Wahlburgers
Hingham
02.2013 - 03.2020
Delivered outstanding customer service in high-volume restaurant environment, ensuring positive dining experiences.
Addressed customer complaints promptly and effectively, improving overall satisfaction.
Coordinated food and drink orders using point-of-sale systems, streamlining service delivery.
Maintained cleanliness and organization of dining areas and serving stations.
General Manager
91.5 WBIM
Bridgewater
01.2018 - 01.2019
Directed daily operations, enhancing station functionality and service delivery.
Managed staff schedules, optimizing resource allocation and ensuring adequate coverage.
Collaborated with departments to create engaging programming content, increasing audience engagement.
Implemented marketing strategies to enhance community engagement and outreach.
Education
Bachelor of Arts - Communication Studies, Film, Video and Media Production
Bridgewater State University
Bridgewater, MA
05-2019
Skills
Customer service
Attention to detail
Problem solving
Project management
Team collaboration
Adaptability
Conflict resolution
Effective communication
Verbal/written communication
Relationship building
Collegiate Volunteer Activities
Meals on Wheels, Braintree MA, February 2024 - July2024
Philanthropy Chair/Head of Social, Phi Kappa Theta, Bridgewater, MA, 09/17, 09/18, Integrated new policies that increased charity donations, Delegating tasks to ensure organization efficiency
Volunteer, Annual Beanstock Music Festival, Braintree, MA, 07/16, 07/17, 07/18, Assisting equipment transportation and set-up, Coordinated volunteer efforts
Timeline
Ambulance Transport Specialist
Brewster Ambulance Service
07.2024 - Current
Inside Sales Rep.
United Rentals
10.2020 - 09.2023
Production Assistant
WFXT Boston 25
07.2019 - 10.2020
General Manager
91.5 WBIM
01.2018 - 01.2019
Server/Host
Wahlburgers
02.2013 - 03.2020
Bachelor of Arts - Communication Studies, Film, Video and Media Production
Ambulance Dispatcher - Patient Transport Service at South Central Ambulance Service NHSAmbulance Dispatcher - Patient Transport Service at South Central Ambulance Service NHS