Evan Maloney
Dracut
Summary
Dynamic and results-driven professional with extensive experience at Market Basket Warehouse and a strong background in cycle counting and customer service. Proven ability to enhance operational efficiency and maintain high standards of food safety and quality. Skilled in time management and adept at training team members to achieve excellence in service delivery.
Forward-thinking professional offering more than 4 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven time management skills.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Market Basket Warehouse
11.2022 - Current
- Consistently lifted materials weighing as much as 75 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
Production Line Worker
UPS
07.2022 - 10.2022
- Performed hand-finishing of final products after assembling component parts for items.
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Recorded data and maintained accurate records to avail information for reference.
- Made sure that products were produced on time and are of good quality.
Assembly Mechanic
OPI
02.2022 - 07.2022
- Tested finished products for compliance with tolerances and overall quality.
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Notified engineering of errors and discrepancies.
- Performed repeated tasks while sitting or standing over extended periods of time.
- Built containers and packed parts in accordance with detailed packing specifications.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
Cook Shift Leader
Dunkin' Donuts
08.2019 - 02.2022
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Monitored food inventory and supplies to prevent waste.
- Controlled food costs and managed inventory.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Supervised food presentation and plating to enhance visual appeal.
- Directed food preparation and cooking activities to meet health and safety standards.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Placed orders to restock items before supplies ran out.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Shift Supervisor
Heavenly Donuts
02.2018 - 05.2019
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Conducted routine inspections to check quality and compliance with established specifications.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Monitored food preparation, production, and plating for quality control.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Controlled food costs and managed inventory.
Crew Team Member
McDonald's Restaurant
08.2016 - 01.2018
- Recorded orders by answering customer questions and entering requests in system.
- Assisted other team members to achieve goals.
- Greeted customers at drive-thru and took food orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Prepared products following restaurant, health, and safety standards and procedures.
Dishwasher
Primo's Pizza
09.2015 - 08.2016
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed dishes and assisted in bussing tables.
Education
No Degree - Culinary Arts
Middlesex County College
Lowell, MAHigh School Diploma -
Dracut High School
Dracut, MA06-2017
Skills
- Cycle counting
- Shipment unpacking
- Kitchen equipment operation
- Food allergy awareness
- Temperature control
- Time management
- Food preparation
- Customer service
Languages
Spanish
Elementary
Timeline
Warehouse Worker
Market Basket Warehouse
11.2022 - Current
Production Line Worker
UPS
07.2022 - 10.2022
Assembly Mechanic
OPI
02.2022 - 07.2022
Cook Shift Leader
Dunkin' Donuts
08.2019 - 02.2022
Shift Supervisor
Heavenly Donuts
02.2018 - 05.2019
Crew Team Member
McDonald's Restaurant
08.2016 - 01.2018
Dishwasher
Primo's Pizza
09.2015 - 08.2016
No Degree - Culinary Arts
Middlesex County College
High School Diploma -
Dracut High School