Evan Sullivan
Abington,MA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
02.2020 - Current
- Top Dasher status
- 5-Star customer rating
- 94% of orders delivered early
- Hundreds of lifetime deliveries
Printing Press Operator
Palm Beach Uniforms
01.2022 - 09.2022
- Masterfully operated Stahl heat presses to create unique clothing
- Created a welcoming environment for customers both in-store and via email
- Processed purchase orders and provided state of the art customer service
- Packed and shipped sample orders
Captioning Agent
Captel Service Specialists
04.2021 - 12.2021
- Provided life-changing captions for the deaf and hard of hearing
- Generated error-free transcripts with skilled capturing and proofreading.
- Listened to phone calls and generated captions for them in real time using Dictate and word macros
- Maintained outstanding typing speed and accuracy to exceed quality standards
- Monitored technical issues on calls
Content Writer
SEO Brand
01.2018 - 05.2020
- Wrote everything and anything from press releases, blogs, site content, social media, and Google posts
- Completed thorough research into assigned topics.
- Sourced royalty-free images for relevant content
- Performed keyword injections for website optimization
- Utilized Asana and Skype to organize projects and communicate with SEO Brand team members
- Wrote for dozens of various businesses from seafood suppliers, cannabis delivery companies, BMW dealerships, travel agencies, sports betting websites, and countless others
Data Entry
Clothpromotions Plus
03.2015 - 08.2017
- Took customers' orders by phone, email, and fax
- Utilized the Multi-Order Management program to process purchase orders
- Coordinated with the Art Department to deliver a superior product to customers
- Performed outstanding customer service through a multi-line phone system
- Kept balance of daily transactions and purchases via Microsoft Excel
- Tasked with data entry, records oversight and issue resolution for team of four customer service personnel
- Typed 100+ wpm, allowing for fast and accurate data entry
- Fulfilled and shipped sample orders
Education
No Degree - English, Screenwriting
Palm Beach Atlantic University
West Palm Beach, FL05.2026
No Degree - Mandarin
East China Normal University
Putuo, Shanghai05.2014
Skills
- Customer service
- Can type 102 words per minute
- Exceptional written and verbal communication skills
- Promotional marketing and advertising
- Proofreading
- Data entry skills
- Multitasking and organization
- Clean driving record
Hobbies
- Avid Pathfinder and Dungeons & Dragons player
- Volunteer work at animal rescues
- Various charitable events hosted by the Knights of Columbus
- Creative writing
Timeline
Printing Press Operator
Palm Beach Uniforms
01.2022 - 09.2022
Captioning Agent
Captel Service Specialists
04.2021 - 12.2021
Delivery Driver
DoorDash
02.2020 - Current
Content Writer
SEO Brand
01.2018 - 05.2020
Data Entry
Clothpromotions Plus
03.2015 - 08.2017
No Degree - English, Screenwriting
Palm Beach Atlantic University
No Degree - Mandarin
East China Normal University
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