Ezzoubair El Gamrani
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Assistant - Permanent
Koton
03.2019 - Current
- Greeting customers and assisting them with any queries
- Responding to questions, improving engagement with merchandise, and providing outstanding customer service
- Answering customers questions to share information about products, availability, pricing, and store policies for exchange and refund
- Operate computerized inventory record-keeping and reordering systems
- Actively promoting and selling products/services
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers
- Processed cash and card payments during busy shopping periods to minimize customer waiting times.
- Assisted in the design of new shop displays to highlight new ranges of products
- Sracking shelves and replenishing stock room
Education
Diploma of Higher Education - Retail management
Alison Institute
11.2023
Professional Certificate Qualification in Sales
Escom
06.2018
Certificate of Higher Education - geography
Faculty of Letters And Humanities Cadi Ayyad
07.2014
Leaving certificate -
Abdellah Ibrahim
06.2011
Skills
- Customer relations
- Retail marketing
- Customer Service
- Visual merchandising
- Hardworking and Outgoing
- Ecommerce and selling online
- Selling skills
- Time management
Languages
English
Intermediate
B1
French
Intermediate
B1
Certification
May 2020 : Economics and international business - organized by
international business management institute
April 2020 : E-commerce & selling online - organized by Alison institute
March : fundamental marketing digital - organized by goggle academic
Timeline
Sales Assistant - Permanent
Koton
03.2019 - Current
Diploma of Higher Education - Retail management
Alison Institute
Professional Certificate Qualification in Sales
Escom
Certificate of Higher Education - geography
Faculty of Letters And Humanities Cadi Ayyad
Leaving certificate -
Abdellah Ibrahim
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