Jose L Teixeira
Boston
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Tow Truck Driver
Brockton Auto Express
02.2020 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations.
Car Mechanic
Brockton Auto Express
02.2020 - Current
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Inspecting internal system and controls to ensure the vehicle is operating properly.
- Replace worn or damaged parts with new ones, ensuring proper fit and fuction.
- Perform repairs like oil changes, brake replacements, tire rotations and repairs to components.
Management Supervisor
CVS Health
09.2010 - 07.2020
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Supervisor
DTZ Holdings
02.2011 - 05.2015
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Education
High School Diploma -
College Bound
DorchesterSkills
- Process improvement
- Problem resolution
- Financial Management
- Relationship development
- Supervision
- Staff Management
Timeline
Tow Truck Driver
Brockton Auto Express
02.2020 - Current
Car Mechanic
Brockton Auto Express
02.2020 - Current
Supervisor
DTZ Holdings
02.2011 - 05.2015
Management Supervisor
CVS Health
09.2010 - 07.2020
High School Diploma -
College Bound
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