Lorenzo Savietto

All games type dealer - inspector

• Ensuring accurate payouts to customers while minimizing errors in transactions.
• Promoted customer retention and satisfaction
• Showcased adaptability by proficiently dealing multiple table games according to casino requirements.
• Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.

• Taking care of bar services and customers needs
• Eliminated customer service issues by quickly resolving disputes and correcting problems.
• Improved customer experience through friendly interactions while providing efficient service during payouts and machine malfunctions.
• Oversaw casino floor activity to foster efficient service and maintain guest satisfaction.

• All games type Inspector and managing poker room
• Assisted in the development of marketing initiatives to attract new players and retain existing clientele.
• Worked effectively in fast-paced environments.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Dealing Fair roulette, black jack, carribean poker and Ultimate texas holdem
• Enhanced customer experience by providing friendly and efficient service during table games sessions.
• Monitored players behavior, taking appropriate action against rule violations.
• Ensured game integrity through strict adherence to gaming policies and procedures.

• American roulette, black jack, black jack face up, fun 21, Three card poker, let it ride poker and carribean stud poker
• Welcomed customers and established immediate rapport to encourage gameplay.
• Exceeded guest expectations by promptly addressing concerns or requests related to their gaming experience.
• Demonstrated strong multitasking abilities while managing multiple games simultaneously for optimal guest satisfaction.

• Dealing Fair roulette, carribean stud poker and black jack
• Ensured game integrity by strictly adhering to casino policies and procedures for dealing various table games.
• Enforced game rules to maintain fair paly and avoid disputes.