
A dynamic and results-oriented Hotel Manager with over 25 years of experience in hospitality management, driving operational excellence, strategic growth, and profitability across global markets. Expertise in leading multi-site operations, launching new business ventures, and managing large teams. Known for optimizing performance, fostering innovation, and maintaining customer satisfaction in fast-paced environments.
Started as Front office supervior and assisted the operation team on a re-branding of the property to Fairmont
Operational Excellence & Efficiency, Financial Management & Cost Optimization, Property Openings & Pre-Opening Leadership, Large-Scale Project Management, Staff Development & Engagement, Customer Retention & Satisfaction, Process Improvement & Standardization, Global Event Management