Faith McKenna
Marlborough
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Fulfillment Expert
Target
Marlborough
12.2023 - Current
- Confirmed items picked for orders by keying codes into system.
- Evaluated existing procedures for pick, pack, ship operations and identified areas for improvement.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
HR Associate
Target
Marlborough
03.2023 - 11.2023
- Assisted with planning, organizing and coordinating company events.
- Drafted letters of offer to new hires outlining terms of employment.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Collaborated with other departments on projects that require human resources input or assistance.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Prepared reports on HR metrics for senior management review.
- Prepared and set up new employee orientations.
Guest Advocate
Target
Marlborough
11.2021 - 02.2023
- Mentored junior team members and managed employee relationships.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Maintained an organized workspace while stocking merchandise.
- Provided product knowledge to customers on the features and benefits of products.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Education
High School Diploma -
Marlborough High School
Marlborough, MA05-2021
Skills
- Employee onboarding
- HR metrics reporting
- Time management
- Effective communication
- Background checks
- Attention to detail
- Customer service
- Mentoring and training
- Problem-solving abilities
Accomplishments
- Consistently have high statistics
- reward for exceptional customer service
References
References available upon request.
Timeline
Fulfillment Expert
Target
12.2023 - Current
HR Associate
Target
03.2023 - 11.2023
Guest Advocate
Target
11.2021 - 02.2023
High School Diploma -
Marlborough High School
Similar Profiles
Arianna SemoninArianna Semonin
Style Consultant at TargetStyle Consultant at Target
Andrew FlekierAndrew Flekier
Order Pick-Up Fulfillment/Grocery Team Member at TargetOrder Pick-Up Fulfillment/Grocery Team Member at Target
Inela AlicajicInela Alicajic
Guest Advocate at TargetGuest Advocate at Target
Taylor DangladeTaylor Danglade
General Merchandiser at TargetGeneral Merchandiser at Target
Alejandro Catano CanoAlejandro Catano Cano
Restaurant Waiter at Eric ZRestaurant Waiter at Eric Z