Felicia Correia
Spencer,MA
Summary
A reliable Medical Assistant with extensive experience at Aspire Dermatology and Aesthetics, skilled in patient-focused care and vital sign monitoring. Proven ability to enhance patient flow and maintain inventory, while demonstrating resilience and teamwork. Proficient in EMR and committed to delivering exceptional care in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Aspire Dermatology and Asthetics
Riverside, RI
04.2022 - Current
- Directed between 25-35 patients to exam rooms, perform fielded questions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assist with excisions, biopsies, Mohs and suture removal.
- Conducts: NBUVB, suture removal, injections, topical numbing, bluelight, wound check, phototherapy and other related procedures.
- Assist nurse and/or provider with Asthetic procedures such as, laser hair removal, fillers, Opas facial lasering.
- Educating patients in the importance and saftey of aftercare/post procedure.
- Working as a literal team. Being a team player.
Medical Assistant
Costa Chiropractic & Dot Physicals
New Bedford, MA
09.2024 - 08.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and schedule patient appointments for 4 offices.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens/drug testing.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Maintaining hydrocollator.
Medical Receptionist
Obstetrical Associates
Fall River, MA
04.2021 - 03.2022
- Answering 40-100 incoming calls and messages for physician medical facility, scheduling appointments, and handling patient inquiries.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Medical Receptionist/Medical Assistant
Claude Curran M.D
Fall River, MA
09.2020 - 04.2021
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Some College (No Degree) -
Bristol Community College
Fall River, MAHigh School Diploma -
BMC Durfee High School
Fall River, MA06-2006
Skills
- Patient-focused care
- Patient flow management
- Certified in basic life support (BLS)
- Vital sign monitoring
- Specimen labeling
- Inventory preparation/stocking
- Team player
- Resilient
- Equipment sterilization
- Suture removal
- Sterilization techniques
- Electrocardiography (EKG)
- Respiratory equipment training
- Medical terminology knowledge
- Wound care management
- Proficient in EMR
- Knowledge in DOT exams for MA/RI
- Vital signs measurement
- Scribing
- Appointment scheduling
- Check-in coordination
- Procedure assistance
- Conversant in Portugese
- Calm and level-headed under duress
- Reliable transportation
Certification
- CMA - Certified Medical Assistant
- Certified BLS Provider - 1/13/2026 - 1/13/2028
Languages
Portuguese
Native or Bilingual
Timeline
Medical Assistant
Costa Chiropractic & Dot Physicals
09.2024 - 08.2025
Medical Assistant
Aspire Dermatology and Asthetics
04.2022 - Current
Medical Receptionist
Obstetrical Associates
04.2021 - 03.2022
Medical Receptionist/Medical Assistant
Claude Curran M.D
09.2020 - 04.2021
Some College (No Degree) -
Bristol Community College
High School Diploma -
BMC Durfee High School