Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Felix Marrero Cruz

Holyoke

Summary

Skilled in personal hygiene assistance and emotional support. Proven ability to foster trust with patients and families while ensuring safety and comfort. Adaptable and dedicated, I excel in maintaining high standards of care and promoting patient independence.

Professional in retail management, bringing valuable experience in optimizing merchandise displays and managing inventory. Known for reliable team collaboration and achieving operational goals. Excels in maintaining product quality and adapting to dynamic retail needs.

Overview

1
1
year of professional experience
1
1
Certification

Work History

PCA

Metro Care
01.2025 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to healthcare professionals.
  • Documented patient progress and care provided accurately in records.
  • Maintained cleanliness and organization of patient areas and equipment.
  • Communicated effectively with patients to address concerns and provide reassurance.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Answered patient assistance calls, assessed needs, and offered qualified support.

Candle Maker

YCP
07.2025 - 10.2025
  • Operated candle-making machinery to produce high-quality products efficiently.
  • Mixed wax and fragrance oils according to specified recipes for consistent results.
  • Poured wax into molds, ensuring proper alignment and optimal cooling conditions.
  • Monitored production processes, identifying and resolving issues to maintain workflow.
  • Assisted in packaging finished candles, adhering to quality standards and safety protocols.
  • Maintained cleanliness of work area and tools to promote safe working environment.
  • Conducted quality inspections on finished products to ensure compliance with specifications.
  • Maintained a clean and safe working environment by adhering to safety protocols and conducting regular equipment inspections.
  • Cleaned jars, scraped floors and performed other general cleaning duties.

Backroom Associate

Marshalls & HomeGoods
08.2024 - 03.2025
  • Assisted in organizing and maintaining backroom inventory for efficient retrieval.
  • Learned safety protocols to ensure compliance with company standards.
  • Supported stock replenishment processes to maintain product availability on sales floor.
  • Collaborated with team members to streamline backroom operations and improve workflow efficiency.
  • Contributed to cleanliness and organization of the backroom to optimize working conditions.
  • Maintained orderly stockroom for ease of retrieval.
  • Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
  • Assisted in achieving sales targets with efficient restocking of high-demand products on the sales floor.

Education

High School Diploma -

William J Dean Technical High School
Holyoke, MA
05-2025

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Safety awareness
  • Adaptable

Certification

Osha Certification

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Candle Maker

YCP
07.2025 - 10.2025

PCA

Metro Care
01.2025 - Current

Backroom Associate

Marshalls & HomeGoods
08.2024 - 03.2025

High School Diploma -

William J Dean Technical High School
Felix Marrero Cruz