Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Felix Ramirez

Dracut

Summary

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Experienced with safe and efficient driving practices, ensuring timely delivery of goods. Utilizes advanced route planning to minimize delays and optimize fuel usage. Knowledge of compliance with transportation regulations and maintaining vehicle integrity.

Professional driver with comprehensive experience in safely operating Class B vehicles. Strong focus on teamwork and adaptability, ensuring seamless operations and reliable performance under changing conditions. Adept at vehicle maintenance, route planning, and adhering to safety regulations. Known for dependability and achieving results efficiently.

Overview

20
20
years of professional experience
1
1
Certification

Work History

CDL Class B Driver

Allied Waste Services
09.2024 - Current
  • Operated CDL Class B vehicles safely and efficiently, adhering to all traffic regulations.
  • Conducted pre-trip inspections, ensuring vehicle safety and compliance with company standards.
  • Delivered products timely, maintaining high levels of customer satisfaction through professional service.
  • Collaborated with dispatch team to optimize routing for fuel efficiency and reduced delivery times.

Delivery Driver CDL Class A

US Foods
01.2024 - 09.2024
  • Safely drive trucks to customers and meet scheduled customer delivery times
  • Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas
  • Verify accuracy of delivery with customers and obtain proper signatures
  • Handle collections and payments from customers when applicable
  • Professionally perform customer service responsibilities to enhance our client experience Perform all pre-trip and post-trip equipment inspection

Shipping and Receiving/Delivery Driver

Bodycote Thermal Processing
04.2023 - 01.2024
  • Responsible for order entry, follow up, status and other daily communication with customers in coordination with sales and other staff. Maintain shipping and receiving area area as needed. assist with loading and unloading trucks. Schedule truck shipments, ups,and fedex as needed.
  • Verified accuracy of all deliveries against order forms.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.

City Carrier Assistant

United States Postal Service
01.2013 - 04.2023
  • Prepared and organized mail or materials for delivery.
  • Deliver mail in timely efficient manner.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Explained mail regulations, policies or procedures to postal customers.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Ground Operations

Jet Blue, Airline Industry
01.2011 - 01.2013
  • Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
  • When loading luggage must make sure it is stowed securely and weight is distributed evenly around aircrafts
  • Implemented and enforced safety policies and procedures, confirming compliance with regulations.
  • Marshaled large and small aircraft to and from parking areas, ramps and airfields.
  • Understood FAA, TSA and airport regulations and verified compliance.

Deliver WilCall Coordinator

Home Depot
01.2006 - 01.2011
  • Make sure delivery and Pick-up orders were pulled for day.
  • Quick wrap orders together preventing them to get loose and print order sheets for drivers.
  • Quickly and effectively solve customer challenges.
  • Maintain control/satisfaction records, constantly seeking new ways to improve customer service.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Cashier

BJ
01.2007 - 01.2007
  • Provide excellent customer service
  • Help customers with their purchase
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed refunds and exchanges in accordance with company policy.
  • Welcomed customers and helped determine their needs.

Education

No Degree - Trucking

New England Tractor Trailer Training School
11.2023

North Shore Community College
2010

High School Diploma -

Lynn English High School
2006

Skills

  • Address Management System (AMS)
  • Proficiency in Portable Scanners
  • Microsoft Windows
  • Truck Loading
  • Customer Experience
  • Effective Communication
  • Pallet Jack Operation
  • Vehicle Inspection
  • Map Reading Skills
  • Equipment Operation
  • Delivery Scheduling
  • Problem-Solving
  • Defensive driving techniques
  • Professionalism and punctuality
  • Safe driving practices

Certification

  • Licensed: CDLA
  • Endorsement: Doubles/Triples, hazmat , and tanker

Languages

Spanish
Native or Bilingual

Timeline

CDL Class B Driver

Allied Waste Services
09.2024 - Current

Delivery Driver CDL Class A

US Foods
01.2024 - 09.2024

Shipping and Receiving/Delivery Driver

Bodycote Thermal Processing
04.2023 - 01.2024

City Carrier Assistant

United States Postal Service
01.2013 - 04.2023

Ground Operations

Jet Blue, Airline Industry
01.2011 - 01.2013

Cashier

BJ
01.2007 - 01.2007

Deliver WilCall Coordinator

Home Depot
01.2006 - 01.2011

North Shore Community College

High School Diploma -

Lynn English High School

No Degree - Trucking

New England Tractor Trailer Training School

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Felix Ramirez