FELIX A. COLON
Springfield
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. Coordinated professional consistently praised by management for strong organizational, project management and deadline tracking skills. Motivated and capable professional with many years of comprehensive experience in urban planning, non-profit, fundraising and business development. Successful at interfacing well with upper management, directors and board leaders on current processes that pertain to my goals and position.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Controller
Quest Global
Windsor Locks
06.2025 - Current
- Coordinated production schedules to optimize workflow and resource allocation.
- Monitored inventory levels to ensure timely procurement of materials.
- Collaborated with cross-functional teams to resolve production issues promptly.
- Analyzed production data to identify trends and improve efficiency.
- Maintained accurate records of all products produced and shipped out.
- Created reports on production performance for management review.
- Analyzed data from previous productions runs to predict future needs for resources such as personnel, materials, and equipment.
Team Leader
Smith and Wesson
08.2020 - 05.2025
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
- Fostered positive employee relationships through communication, training and development coaching.
- Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
- Coordinated training sessions for new team members.
- Evaluated team performance and provided constructive feedback regularly.
- Resolved conflicts and addressed team concerns promptly.
Security Officer
Baystate Health
01.2019 - 04.2020
- Monitored security cameras and fire, building and alarm systems.
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
- Operated scanning equipment to keep entrance lines moving efficiently.
- Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
- Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Security Officer
MGM Springfield
Springfield
08.2018 - 02.2019
- Monitor guest entering and exiting property.
- Observe video surveillance system and all related radio traffic.
- Escort celebrities to and from destinations within the casino property.
- Escort guest from casino property for insolence.
- Aid the Springfield Police Department with incidents relating to the casino.
- Mentor and aid new officers.
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Correctional Officer
Franklin County Sheriff’s Office
Greenfield
09.2015 - 05.2018
- Care and custody of inmates.
- Complete multiple security scans of housing unit throughout shift.
- Use restrain techniques when justifiably necessary.
- Advice inmates and aid with decision making.
- Inspected cells and conducted random searches of common areas.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats and quickly defused conflicts.
- Applied non-violent response tools and physical restraint during problematic situations.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Recommended further treatment strategies and diagnostic efforts for inmates.
- Verbal problem solving and guidance.
Education
High School diploma -
The Springfield Renaissance School
05.2014
Skills
- Teambuilding
- Communication
- Working collaboratively
- Organizational skills
- Troubleshooting
- Safety
- Team leadership
- Time management
- Goal setting
- Demand forecasting
- Process improvement
- Training coordinator
Certification
TWI - Training with industrys
Accomplishments
Recall team leader sent to Texas in 2021- S&W
Team Leader who helped start up of 5 new lines- S&W
"CERT" shieldman for Sheriffs Department
Mentor program for Sheriffs Department
Qualified Shooter for Sheriffs Department
Code Gold escort- High profile celebrities MGM
Team Leader who helped start up of 5 new lines- S&W
"CERT" shieldman for Sheriffs Department
Mentor program for Sheriffs Department
Qualified Shooter for Sheriffs Department
Code Gold escort- High profile celebrities MGM
Timeline
Production Controller
Quest Global
06.2025 - Current
Team Leader
Smith and Wesson
08.2020 - 05.2025
Security Officer
Baystate Health
01.2019 - 04.2020
Security Officer
MGM Springfield
08.2018 - 02.2019
Correctional Officer
Franklin County Sheriff’s Office
09.2015 - 05.2018
High School diploma -
The Springfield Renaissance School