Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernand Petit Frere

Boston

Summary


Dedicated Professional driver with mental health expertise. Delivered compassionate patient support in community-based treatment facility and contributed to many patients' status improvements. Strong communications skills and compassionate nature enabled positive outcomes in challenging environment.

Overview

8
8
years of professional experience

Work History

Driver

Lyft/Uber
01.2017 - Current
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.

School Bus Driver

Boston Public Schools, BPS TransDev
04.2023 - 10.2024
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Obeyed federal, Massachusetts and local traffic laws and regulations to enable safe transportation outcomes for participants.

Education

GED -

Highschool Equivalency
Malden, MA
01-2023

Skills

  • Commercial driving
  • Passenger transportation
  • Verbal and written communication
  • De-escalation techniques
  • Excellent customer service skills
  • Crisis intervention
  • Family support and assistance
  • Bilingual in English and Haitian creole, French
  • Compassionate care

Languages

English
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

School Bus Driver

Boston Public Schools, BPS TransDev
04.2023 - 10.2024

Driver

Lyft/Uber
01.2017 - Current

GED -

Highschool Equivalency

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Fernand Petit Frere