Fideline Desir
Mattapan
Summary
Worked for 2 years as a secretary at Walky Pierre and associes Lawyers in Haiti.I was also a Businesswoman, working with different people from country like Dominican Republic and Panama I was selling Clothes i know how to work as a team was also team Leader.I'm Patient ,Friendly i will put all my knowledge and efforts into serving your department .
Overview
5
5
years of professional experience
Work History
Cashier and Kitchen Worker
Popeyes Louisiana Chicken
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Owner and General Manager
Feda Store
07.2020 - 09.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Secretary
Walky Pierre & Associes Lawyers
01.2020 - 12.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Journalism
Institut Francophone De Journalisme (IFJ)
Haiti,HA08-2022
Associate of Science - Nursing Practice
UNITECH Nursing Program
Haiti , HA07-2021
High School Diploma -
Lycée Jean Jacques Dessalines
Haiti, HA06-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Team collaboration
- Cash register operation
- Professionalism and courtesy
Accomplishments
- Trained and mentored 46 employees.
Languages
French
Native or Bilingual
English
Elementary
Timeline
Cashier and Kitchen Worker
Popeyes Louisiana Chicken
12.2023 - Current
Owner and General Manager
Feda Store
07.2020 - 09.2023
Secretary
Walky Pierre & Associes Lawyers
01.2020 - 12.2021
Journalism
Institut Francophone De Journalisme (IFJ)
Associate of Science - Nursing Practice
UNITECH Nursing Program
High School Diploma -
Lycée Jean Jacques Dessalines
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