Flora Oates
Wakefield
Summary
Retail sales professional versed in product placement and merchandising. Experience in inventory management, store recovery, customer service.
Overview
25
25
years of professional experience
Work History
Sales Associate
Joann Fabrics
10.2021 - 05.2025
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS terminals and cash drawer balancing.
- Processed refunds and exchanges in accordance with company policy.
Direct Support Professional
Nupath, Inc
11.2012 - 01.2021
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Recorded status and duties completed in logbooks for management.
Receiving Supervisor
Joann Fabrics
12.1999 - 11.2012
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
High School Diploma -
Wakefield Memorial High School
Wakefield, MASkills
- Customer needs assessment
- Customer service
- Positive and professional
- Retail store operations
Timeline
Sales Associate
Joann Fabrics
10.2021 - 05.2025
Direct Support Professional
Nupath, Inc
11.2012 - 01.2021
Receiving Supervisor
Joann Fabrics
12.1999 - 11.2012
High School Diploma -
Wakefield Memorial High School