Summary
Overview
Work History
Education
Skills
Timeline
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Flora Oates

Wakefield

Summary

Retail sales professional versed in product placement and merchandising. Experience in inventory management, store recovery, customer service.

Overview

25
25
years of professional experience

Work History

Sales Associate

Joann Fabrics
10.2021 - 05.2025
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated POS terminals and cash drawer balancing.
  • Processed refunds and exchanges in accordance with company policy.

Direct Support Professional

Nupath, Inc
11.2012 - 01.2021
  • Assisted disabled clients to support independence and well-being.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Recorded status and duties completed in logbooks for management.

Receiving Supervisor

Joann Fabrics
12.1999 - 11.2012
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Education

High School Diploma -

Wakefield Memorial High School
Wakefield, MA

Skills

  • Customer needs assessment
  • Customer service
  • Positive and professional
  • Retail store operations

Timeline

Sales Associate

Joann Fabrics
10.2021 - 05.2025

Direct Support Professional

Nupath, Inc
11.2012 - 01.2021

Receiving Supervisor

Joann Fabrics
12.1999 - 11.2012

High School Diploma -

Wakefield Memorial High School

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Flora Oates