Francesco Ciciulla
Revere,MA
Summary
Detail-oriented professional with a strong background in diagnostics, troubleshooting, and operations support gained in a fast-paced automotive environment. Skilled in problem-solving, time management, supply and parts ordering, inventory coordination, and effective written and verbal communication. Known for reliability, organization, and a commitment to quality. Seeking to transition into an Office Maintenance role, utilizing technical expertise and operational skills to support facility maintenance, vendor relations, and workplace efficiency.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Mercedes Benz Of Boston
Somerville, MA
04.2023 - Current
- Diagnosed and repaired mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance, ensuring optimal vehicle performance and safety standards.
- Collaborated with service advisors to provide accurate estimates for repairs and services.
- Mentored junior technicians, enhancing team efficiency and technical skills development.
- Maintained up-to-date knowledge of automotive technologies through continuous training and certification programs.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Automotive Technician
Ira Lexus Danvers
Danvers, MA
03.2022 - 03.2023
- Conducted quality control checks on completed repairs to ensure adherence to manufacturer standards.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed customer orders and warranty services according to manufacturer specifications.
Automotive Technician
Albrecht Subaru Of Wakefield
Wakefield, MA
01.2020 - 03.2022
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Assisted in selection of quality parts and supplies, ensuring repair durability.
- Investigated customer complaints to identify cause of malfunctions.
Education
Automotive Service Excellence Certification - Automotive Technology
Porter And Chester Institute
Canton Ma11-2018
Skills
- Problem-solving
- Valid Driver's license
- Time management
- Hand and power tools
- Preparing work orders
- Supply ordering
- Multitasking and organization
- Verbal and written communication
Timeline
Automotive Technician
Mercedes Benz Of Boston
04.2023 - Current
Automotive Technician
Ira Lexus Danvers
03.2022 - 03.2023
Automotive Technician
Albrecht Subaru Of Wakefield
01.2020 - 03.2022
Automotive Service Excellence Certification - Automotive Technology
Porter And Chester Institute