Franchezka Castaneda
Springfield
Summary
Experienced Incentive Selector with background in logistics and warehouse operations. Familiar with picking, packing, and shipping processes for swift order fulfillment. Strengths include ability to work in fast-paced environments, strong problem-solving skills and adherence to safety protocols. Known for improving efficiency in inventory management and reducing order processing time.
Overview
12
12
years of professional experience
Work History
Incentive Selector
C&S Wholesale Grocers Inc.
Westfield
05.2022 - Current
- Performed regular maintenance checks on machinery used in the freezer area.
- Stacked boxes on pallets, and protected with cling wrap for easy transport out of the facility.
- Receive orders from customers and fill them according to specifications.
- Maintain the cleanliness of the warehouse, including the freezers, floors, and aisles.
- Utilized pallet jacks and forklifts to move merchandise around the freezer safely and efficiently.
- Communicated effectively with supervisors regarding any discrepancies found during the order-picking process.
- Report any issues related to quality control or storage conditions immediately to the management team.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Direct Care Worker
Stravos
Springfield
06.2020 - Current
- Assisted clients with daily activities, including meal preparation and medication administration.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Adapted strategies depending on individual needs while adhering to established protocols.
- Responded promptly to emergency situations using sound judgment techniques.
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Organized paperwork related to case notes, assessment forms and discharge summaries.
- Established trusting relationships with clients by being a reliable source of support.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Helping clients in and out of beds and wheelchairs.
Residential Counselor
ServiceNet Inc. Northampton Outpatient Clinic
Westfield
01.2021 - 08.2023
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Implemented behavioral interventions designed to modify or reduce problematic behaviors.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
- Supervised medication administration according to physician instructions.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
Direct Care Staff Member
Guidewire Inc.
Springfield
04.2014 - 01.2021
- Monitored vital signs, including blood pressure, temperature, and pulse rate.
- Performed housekeeping tasks, such as changing linens and cleaning rooms.
- Assessed changes in physical or mental condition and reported findings to supervisor.
- Participated in training programs as required by state licensing regulations.
- Supervised activities of daily living for clients.
- Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
- Transported specimens or pharmacy items along with proper documentation to authorized personnel.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Line Cook
McDonald's
Springfield
05.2013 - 12.2013
- Maintained accurate records of daily production sheets including waste logs.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Adhered to sanitation policies at all times when handling food products.
- Inspected equipment for cleanliness prior to use every shift.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
Education
Some College (No Degree) -
Springfield Technical Community College
Springfield, MA09-2013
High School Diploma -
High School of Commerce
Springfield, Ma06-2012
Skills
- Equipment maintenance
- Safety procedures
- Order fulfillment
- Quality control
- Pallet jack operation
- Forklift operation
- Progress documentation
- First Aid and Safety
- Adaptability and flexibility
- Relationship building
- Problem solving
- Team collaboration
Timeline
Incentive Selector
C&S Wholesale Grocers Inc.
05.2022 - Current
Residential Counselor
ServiceNet Inc. Northampton Outpatient Clinic
01.2021 - 08.2023
Direct Care Worker
Stravos
06.2020 - Current
Direct Care Staff Member
Guidewire Inc.
04.2014 - 01.2021
Line Cook
McDonald's
05.2013 - 12.2013
Some College (No Degree) -
Springfield Technical Community College
High School Diploma -
High School of Commerce
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