Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francis Mendoza

Medford

Summary

I have a background in health education, with coursework in anatomy and physiology that sparked my interest in medical imaging. My experience in the Medical Assisting program strengthened my desire to work closely with patients in a diagnostic setting. I’m drawn to sonography because it combines technology and direct patient care, and I’m excited to pursue a career that contributes to accurate and timely diagnoses.

Overview

10
10
years of professional experience

Work History

Receptionist

Lexus of Watertown
08.2023 - 09.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Assistant Manager

Wingstop
02.2019 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Assistant Front End Manager

Market Basket
06.2015 - 12.2018
  • Collaborated with store management to develop strategies for improving sales and maintaining a positive store atmosphere.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

High School Diploma -

Medford High School
Medford, MA
06-2019

Certificate - Medical Assisting

Middlesex Community College
Lowell, MA
06-2026

Skills

  • Critical thinking

  • Empathy and patience

  • Multitasking and organization

  • Time management

  • Telephone skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Receptionist

Lexus of Watertown
08.2023 - 09.2025

Assistant Manager

Wingstop
02.2019 - 07.2023

Assistant Front End Manager

Market Basket
06.2015 - 12.2018

High School Diploma -

Medford High School

Certificate - Medical Assisting

Middlesex Community College

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Francis Mendoza