Francisco Cambronne
Randolph,MA
Summary
Dynamic and compassionate professional with a proven track record at Norwood MA Caregiving LLC, excelling in patient care and emotional support. Leveraged expertise in care plan management and tax preparation accuracy, enhancing client satisfaction and trust. Demonstrated ability to adapt and achieve, underscored by a commitment to maintaining client well-being and financial integrity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Caregiver
Norwood MA Caregiving LLC
Norwood, MA
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
- Built strong relationships with clients to deliver emotional support and companionship.
- Conferred with supervisor to discuss patient condition and medical care.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Monitored clients' overall health and well-being and noted significant changes.
Tax Preparer
Reve Tax Multi Services
Gorgia
01.2022 - Current
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Achieved high levels of accuracy by staying informed on changes in relevant regulations and applying that knowledge to each unique case.
- Calculated estimated tax payments for clients.
- Analyzed financial records to verify accuracy of tax returns.
Customer Service Representative
Piedmont Airlines
Boston, MA
08.2022 - 01.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Exhibited high energy and professionalism when dealing with clients and staff.
Boom Truck Operator
Swissport
Boston, MA
09.2015 - 05.2018
- Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Trained personnel in safe bucket operation in hazardous environments and safety tethers.
- Increased efficiency in boom truck operations by implementing proper maintenance schedules and safety procedures.
Data Entry Clerk
Gordon Food Service
Taunton
03.2024 - 09.2024
- Followed established procedures to enter and process data correctly.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Education
Associate of Arts - Paralegal Studies
Quincy College
Quincy, MA01-2017
Skills
- Emotional support
- Dementia care
- Client documentation
- Ambulation assistance
- Alzheimer's care
- Disability support
- Elderly care
- Dependable and responsible
- Liability analysis
- Claims investigation
- Damage assessment
- Property inspection
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Adult CPR/AED certification – American Red Cross.
- Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
- Dementia Care Certification - Alzheimer's Association.
- Certified Catastrophe Adjuster (CCA)- Windstorm Insurance Network Inc., targeted towards adjusters who work on catastrophic events like hurricanes or tornadoes.
- Xactimate Certification Levels 1-3 – Xactware Solutions Inc., important software certification for property claim adjusters.
- Forklift Certification
Languages
French
Professional Working
Creole
Full Professional
English
Full Professional
Timeline
Data Entry Clerk
Gordon Food Service
03.2024 - 09.2024
Personal Caregiver
Norwood MA Caregiving LLC
01.2024 - Current
Customer Service Representative
Piedmont Airlines
08.2022 - 01.2024
Tax Preparer
Reve Tax Multi Services
01.2022 - Current
Boom Truck Operator
Swissport
09.2015 - 05.2018
Associate of Arts - Paralegal Studies
Quincy College