Francy Mejia
Revere
Summary
Digital Marketing professional with over 4 years of experience, distinguished for an exemplary blend of customer service, problem-solving, and organizational skills. Excels in creating impactful marketing strategies, leveraging a deep understanding of teamwork, collaboration, and Adobe software proficiency to elevate digital campaigns and enhance customer engagement. Demonstrates a commitment to innovation in digital marketing solutions, underpinned by superior telephone etiquette and active listening skills.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal
08.2023 - Current
- Safeguarded Massachusetts Water Resources Authority site via vigilant patrols and surveillance
- Managed access control measures, ensuring secure environment
- Operated guard shack, maintaining precise record of site traffic
- Delivered exceptional customer service to staff, visitors, and contractors
- Promoted a secure and welcoming atmosphere
Member Services Representative
Crunch Fitness
05.2023 - 11.2023
- Trained, coached, and mentored new sales associates for maximum performance
- Welcomed and assisted gym members, resolving concerns promptly to ensure a positive experience
- Conducted facility tours and assisted in membership sales processes, demonstrating excellent communication and interpersonal skills
- Managed member accounts, processed payments, and collaborated with staff to organize events and fitness challenges
Nursing Unit Secretary
Advocate Health Care Of East Boston
01.2022 - 01.2023
- Organized patient chart filing system and initiated triage processes to streamline patient flow
- Digitized and organized medical records, analyzed information, and provided solutions to problems
- Scheduled patient appointments, double-checked patient information, and ensured follow-up procedures
Sales Associate/Customer Service
George's Garage Doors
03.2020 - 01.2022
- Met existing customers to review current services and expand sales opportunities
- Built relationships with customers and the community to promote long-term business growth
- Negotiated prices, terms of sales, and service agreements to ensure customer satisfaction
- Generated new sales leads and exceeded monthly sales goals through proactive sales efforts
Education
Bachelor's degree - Digital Marketing
Suffolk University-Boston
Boston, MA12.2024
High School Diploma - undefined
Revere High School
Revere, MA08.2020
Skills
- Customer Service Excellence
- Organizational Skills
- Time Management
- Teamwork and Collaboration
- Active Listening
- Problem-Solving
- Flexible and Adaptable
- Excellent Telephone Etiquette
Hobbies and Interests
- Artistic Expression: Skilled in crafting captivating narratives through video content, blending storytelling, cinematography, and precise color grading to evoke emotions and engage audiences.
- Competitive Gaming: Achieved success at the highest levels of gaming, competing in tournaments with prize pools exceeding $100k, fostering strategic thinking, teamwork, and resilience.
- Basketball Enthusiast: Passionate about basketball, competing at a high level and embracing the challenges and camaraderie of the sport.
- Bodybuilding: Dedicated to the discipline of bodybuilding, leveraging determination and discipline to sculpt and maintain physical fitness, embodying a commitment to self-improvement and personal growth.
Timeline
Security Officer
Allied Universal
08.2023 - Current
Member Services Representative
Crunch Fitness
05.2023 - 11.2023
Nursing Unit Secretary
Advocate Health Care Of East Boston
01.2022 - 01.2023
Sales Associate/Customer Service
George's Garage Doors
03.2020 - 01.2022
High School Diploma - undefined
Revere High School
Bachelor's degree - Digital Marketing
Suffolk University-Boston
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