Summary
Overview
Work History
Education
Languages
Timeline
Generic

Franklin Nuahn

Worcester

Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.

Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

13
13
years of professional experience

Work History

Owner/Operations Manager

Direct marketing LLC
Worcester
03.2025 - Current
  • Conducted performance reviews for employees on a regular basis.
  • Oversaw budgeting and financial management.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided direction and guidance to employees.
  • Developed and implemented successful sales strategies to meet business goals.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Led startup and creation of operational procedures and workflow planning.
  • Collaborated with other owners on joint ventures and shared resources.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Solar Energy Consultant

SolarCity
Springfield
03.2020 - Current
  • Conducted detailed site assessments to determine the best solar system configuration for each customer.
  • Maintained up-to-date records of all projects including progress reports, budgets, timelines.
  • Prepared and delivered polished and professional customer presentations.

Direct Marketing Manager

Direct Energy
Worcester
03.2012 - 03.2020
  • Marketed products and services at tradeshows and promotional events.
  • Expanded personnel skill sets by mentoring marketing team both individually and in groups.
  • Created flexible, responsive and scalable systems to quickly seize on new market opportunities.

Education

High School Diploma -

Burncoat High
Worcester, MA
07-2012

Languages

French
Limited

Timeline

Owner/Operations Manager

Direct marketing LLC
03.2025 - Current

Solar Energy Consultant

SolarCity
03.2020 - Current

Direct Marketing Manager

Direct Energy
03.2012 - 03.2020

High School Diploma -

Burncoat High
Franklin Nuahn