Gabriella Closs
Danvers
Summary
Knowledgeable student looking for a space to put my skills to practice with solid background in promoting brand engagement and enhancing customer experience. Successfully facilitated numerous product launches and marketing campaigns to boost brand visibility. Demonstrated strong interpersonal and communication skills while effectively managing public interactions and promotional events.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Beauty Barrage
Newport Beach, California
07.2022 - 01.2025
- Engaged customers through product demonstrations to enhance brand awareness and drive sales.
- Developed strong relationships with clients, fostering loyalty and repeat business.
- Collaborated with marketing team to execute promotional events and campaigns effectively.
- Provided feedback on consumer preferences to inform product development and marketing strategies.
- Trained new brand ambassadors on product knowledge and effective sales techniques.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Host
Tavern in the Square
Brighton, MA
02.2019 - 05.2021
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists to optimize seating efficiency.
- Collaborated with servers to enhance guest experiences during peak hours.
- Provided menu information and addressed guest inquiries promptly.
- Assisted in training new hosts on customer service protocols and procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Science - Integrated Media Design
Bunker Hill Community College
Charlestown, MA08.2026
Skills
- Adaptability and quick learning
- Innovative and creative
- Exceptional communication
- Adobe Illustrator
- Adobe photoshop
- social media savvy
- Graphic design basics
Languages
English
Native or Bilingual
Portuguese
Professional Working
Spanish
Limited Working
Timeline
Brand Ambassador
Beauty Barrage
07.2022 - 01.2025
Host
Tavern in the Square
02.2019 - 05.2021
Associate of Science - Integrated Media Design
Bunker Hill Community College