Gabriella Teixeira
Salem
Summary
Aspiring marketing professional seeking an entry-level marketing position where I can leverage my creativity, communication skills, and passion for consumer engagement.
Overview
13
13
years of professional experience
Work History
Patient Service Representative
North Shore Community Health Center
11.2022 - 04.2025
- Provided customer service, both to internal and external customers with a focus on healthcare access and patient experience.
- Worked with assigned providers to manage all aspects of the pre and post medical visit including insurance verification, scrubbing and patient engagement initiatives.
- Scrubbed schedules to ensure patients are scheduled in the right appointment types and led patient engagement efforts for appointment confirmation and further care coordination.
- Liaised with patients on behalf of the Operations Team to obtain information needed for care and billing purposes.
Production and Content Assistant
Freelance
Newport Beach
05.2012 - 06.2022
- Attended screenings, junkets and industry events as necessary
- Managed and maintained social media accounts
- Created and managed contests and company giveaways
- Assisted UPM and Producers with production work
- Production duties included making call sheets, talent releases, craft and catering, talent assisting, daily runs, and other assisting duties
Barista
Starbucks
Costa Mesa
09.2016 - 09.2019
- Crafted high-quality espresso beverages to customer specifications.
- Provided exceptional customer service and addressed inquiries promptly.
- Operated point-of-sale system for processing transactions efficiently.
Education
Bachelor of Arts - Liberal Studies/Communication
Thomas Edison State University
Trenton, NJ05-2027
Skills
- Fluent in Portuguese
- Microsoft Office
- Customer Service
- Event Coordination
Timeline
Patient Service Representative
North Shore Community Health Center
11.2022 - 04.2025
Barista
Starbucks
09.2016 - 09.2019
Production and Content Assistant
Freelance
05.2012 - 06.2022
Bachelor of Arts - Liberal Studies/Communication
Thomas Edison State University