Garvey Geslin
Brockton
Summary
I am a highly self motivated individual with experience in customer service and sales. My exceptional communication and interpersonal skills allow me to actively listen to customers, diagnose their needs, and deliver solutions that leave them thrilled. I'm a natural problem-solver with a passion for finding creative solutions that exceed customer expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Development Team Leader
Reveneer
01.2024 - Current
- Engaged with prospects via phone, email and social media to share company vision, identify opportunities and generate interest.
- Developed new business opportunities through conducting market research and identifying emerging trends in the industry.
- Performed one-on-ones to evaluate progress, discuss professional development and coach employees to reach targets.
- Developed training programs to improve team performance and operational efficiency.
- Facilitated discovery calls to evaluate prospect needs and qualify opportunities for the sales team.
Front Desk Receptionist
Work Out World
05.2022 - 01.2024
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Promoted available products and services to customers during service, account management, and order calls.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Restaurant Team Member
New England Authentic Eats
08.2021 - 05.2022
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Cashier
Market Basket Food Stores
07.2020 - 04.2021
- My job centered around providing quality customer service to my customers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Foxborough Regional Charter School
Foxborough, MA06.2022
Bachelor of Science - Entrepreneurship
Southern New Hampshire University
Hooksett, NH05-2028
Skills
- Proactive energy
- Skilled in cold calling
- Goal-oriented mindset
- Excellent communication
- Lead Qualification
- Relationship Development
- CRM proficiency
- Sales presentations
Certification
CourseCareers
- CourseCareers is a dynamic and intensive curriculum focused on honing the skills necessary for a successful career in sales. From mastering effective communication techniques to developing a strategic understanding of the sales process, the course has equipped me with valuable insights and practical knowledge
Timeline
Business Development Team Leader
Reveneer
01.2024 - Current
Front Desk Receptionist
Work Out World
05.2022 - 01.2024
Restaurant Team Member
New England Authentic Eats
08.2021 - 05.2022
Cashier
Market Basket Food Stores
07.2020 - 04.2021
High School Diploma -
Foxborough Regional Charter School
Bachelor of Science - Entrepreneurship
Southern New Hampshire University