Gavin Bourre
Bellingham
Summary
Skilled employee with a vast background in various operations in a workplace setting. Versatile and able to adhere to different jobs and needs that are presented on a daily basis. Experienced barista with precise communication skills and professionalism in all capacities. Capable of many tasks at once, all while ensuring the customers' needs are first. Hardworking, capable, and willing to work above and beyond.
Overview
6
6
years of professional experience
1
1
Certification
Work History
E-Commerce Personal Shopper
Shaw's Supermarket
Franklin
05.2024 - Current
- Navigated Shaw's Supermarket layout to efficiently locate and select products.
- Communicated with customers to clarify order details and ensure satisfaction.
- Maintained inventory awareness to suggest substitutions when items were unavailable.
Lead Barista
Shaw's Supermarket
Franklin
05.2019 - Current
- Trained new baristas on equipment use, beverage preparation techniques, and the POS register system.
- Maintained cleanliness and organization of the coffee service area.
- Assisted customers with menu selections and provided recommendations.
- Ensured compliance with health and safety standards in food service.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
Cashier
Shaw's Supermarket
Franklin
06.2019 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service to enhance shopping experience.
- Assisted customers with product inquiries and store navigation.
Education
Bachelor of Science - Psychology
Worcester State University
Worcester, MA05-2025
Skills
- Customer service
- Communication skills
- Team collaboration
- Training and encouragement
- Time management
- Coordination
- Inventory management
Affiliations
- Experienced painter
- Experienced carpenter
Certification
- Certified Barista Trainer
References
References available upon request.
Timeline
E-Commerce Personal Shopper
Shaw's Supermarket
05.2024 - Current
Cashier
Shaw's Supermarket
06.2019 - 08.2021
Lead Barista
Shaw's Supermarket
05.2019 - Current
Bachelor of Science - Psychology
Worcester State University
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