Geldy Ortega Villar
Lawrence
Summary
Dynamic professional with a proven track record at the City of Lawrence, adept at crisis intervention and conflict resolution. Skilled in effective communication and team collaboration, I excel in fostering emotional stability for at-risk students while connecting families to vital resources. Committed to enhancing customer satisfaction through proactive support and empathy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Crisis Paraprofessional 1:1
City of Lawrence/Lawrence Public Schools
Lawrence
05.2022 - Current
- Supported students during crises to ensure emotional stability and safety.
- Collaborated with teachers and staff to develop intervention strategies for at-risk students.
- Implemented conflict resolution techniques to de-escalate volatile situations effectively.
Early Learning Specialist
Greater Lawrence Community Action Council
Lawrence
09.2021 - 03.2022
- Provide guidance and support to parents and caregivers on child development and affective parenting estrategies.
- Connect families with appropriate community resources and support programs.
Administrator
Ramses Pharmacy
Santo Domingo
02.2015 - 03.2018
- Managed daily pharmacy operations and ensured compliance with regulations.
- Coordinated inventory management and maintained accurate stock levels.
- Provided exceptional customer service and addressed client inquiries promptly.
Sales and Service Representative
Banco Popular Dominicano
Santo Domingo
04.2002 - 03.2015
- Customer Service: provide clear and accurate informacition about the bank's products and services, answer inquiries and handle complaints efficiently.
- Sales: actively promote of the bank's products and services.
- Information Management: maintain the confidentiality of costumbre Information and use it appropriately.
Education
Master's Degree - Human Resources Management
APEC University
Santo Domingo, Dominican Republic04-2016
Bachelor of Science - Degree in Psychology
Universidad UTESA
Santo Domingo, Dominican Republic06-2013
Skills
- Empathy
- Proactive
- Active listening
- Critical thinking
- Attention to detail
- Conflict resolution
- Team collaboration
- Time management
- Effective communication
- Understanding body language
Accomplishments
- Awarded: Magna Cum Laude GPA 3.5 by the University UTESA on June 8, 2013.
Certification
- ESOL level 5, Northern Essex Community College (2025).
- Discrimination Awarenes in the Workplace Lawrence Public Schools (2024).
- LPS Non-Discrimination Policy Lawrence Public Schools (Custom) (2024).
- Teacher Qualification University UNPHU (postgraduate or diploma program - 2015).
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Crisis Paraprofessional 1:1
City of Lawrence/Lawrence Public Schools
05.2022 - Current
Early Learning Specialist
Greater Lawrence Community Action Council
09.2021 - 03.2022
Administrator
Ramses Pharmacy
02.2015 - 03.2018
Sales and Service Representative
Banco Popular Dominicano
04.2002 - 03.2015
Master's Degree - Human Resources Management
APEC University
Bachelor of Science - Degree in Psychology
Universidad UTESA
Similar Profiles
Juan E. LluberesJuan E. Lluberes
Dean of Operations at Lawrence Public SchoolsDean of Operations at Lawrence Public Schools
Carrie CourtneyCarrie Courtney
Special Education Inclusion/Resource at Arlington Middle, Lawrence Public SchoolsSpecial Education Inclusion/Resource at Arlington Middle, Lawrence Public Schools
Olatungie Lightfoot-TaylorOlatungie Lightfoot-Taylor
Special Education Teacher at Lawrence Public Schools Usd 497Special Education Teacher at Lawrence Public Schools Usd 497
Benjamin HoopesBenjamin Hoopes
Cook at Midwest HealthCook at Midwest Health
Mark BreuningerMark Breuninger
Shipping Supervisor at Lawrence Paper CompanyShipping Supervisor at Lawrence Paper Company