Genesis Cermeno Jacinto
Marlborough
Summary
Outgoing and organized employee with many years of experience in customer service. A very patient person, and excited to learn new things.
Overview
3
3
years of professional experience
Work History
Front End Associate
Walmart
Hudson
06.2025 - 08.2025
- Organized merchandise displays to enhance product accessibility.
- Processed transactions accurately at the cash register for customer purchases.
- Maintained clean and orderly sales floor to ensure a positive shopping experience.
- Handled customer complaints with patience and professionalism to resolve issues.
- Maintained clean and clutter-free front-end area.
Receptionist
Christopher Heights
Marlborough
09.2022 - 08.2025
- Greeted visitors and directed them to the appropriate apartments.
- Answered phone calls and managed incoming inquiries efficiently.
- Managed incoming and outgoing mail and packages daily.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
High School Diploma -
Assabet Valley Regional Technical High School
Marlborough, MA06-2024
Psychology
Suffolk University
Boston, Massachusetts, MASkills
- Transaction processing
- Customer problem resolution
- Sales floor organization
- Cash register operation
- Customer relationship management
- Communication skills
- Adaptability
Languages
Spanish
Native/ Bilingual
Secretary to universities Latin dance team
- Create and send emails to other organizations regarding performances
- Communicate important dates with general team members
- Organize and assist in planning team practices
Timeline
Front End Associate
Walmart
06.2025 - 08.2025
Receptionist
Christopher Heights
09.2022 - 08.2025
High School Diploma -
Assabet Valley Regional Technical High School
Psychology
Suffolk University