Geneva Ruff

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Assigned through Temp Agency

• Collaborated with co-workers to discuss product sales to maintain inventory of desired items.
• Provided product samples, coupons and incentives to persuade consumer interest.
• Generated brand awareness and created positive product impressions to increase sales.
• Assembled product displays for merchandising and refilled with back stock.
• Complied with guidelines and goals outlined in [Type] product demonstration guide to support sales targets.
• Assessed customers' needs and interests to best recommend products.
• Awarded the Golden B Award for yearly sells in excess of 750K

Ralph Lauren brand - Stocked and planned for merchandise to be displayed - helped sales associates in locating merchandise - coordinated floor stock and display

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives, and communication goals.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.