Genevieve Thornton
Boston
Summary
Results-driven consultant with strong cross-selling proficiency and a focus on client retention. Experienced in leveraging CRM tools to enhance customer interactions and drive sales success.
Overview
1
1
year of professional experience
Work History
Energy Consultant
Utility Management Group
Woburn, MA
02.2025 - Current
- Conducted energy audits to identify efficiency opportunities for clients
- Analyzed utility data to recommend cost-saving measures and optimize consumption
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Developed tailored sales presentations to effectively communicate product benefits and features.
- Utilized CRM software to track leads, manage customer interactions, and follow up on proposals.
- Built strong relationships with customers through effective communication and reliable service support.
Jewelry Sales Associate
Hannoush Jewelers
Saugus, MA
09.2024 - Current
- Educated customers on jewelry care and maintenance to enhance product longevity.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Developed strong customer relationships, fostering repeat business and loyalty.
- Demonstrated product features and benefits to drive sales effectiveness.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Collaborated with fellow sales associates to achieve team sales goals consistently each month.
Education
Biological Engineering
Wentworth Institute of Technology
Boston, MA04-2024
Skills
- Sales experience
- Retail sales
- Deal closing
- Goal-oriented mindset
- Effective negotiation
- Client acquisition
- Cross-selling proficiency
- Team leadership
Timeline
Energy Consultant
Utility Management Group
02.2025 - Current
Jewelry Sales Associate
Hannoush Jewelers
09.2024 - Current
Biological Engineering
Wentworth Institute of Technology