Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Georgetta Pope

Springfield

Summary

Compassionate professional with background in human service. Skilled in providing support to diverse populations, including individuals with disabilities and those in need of mental health services. Strengths include effective communication, program development, management and direct care. Successfully provided clients support in residential sitings, day programs and community involvement.

Overview

22
22
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification

Work History

Day Activities Specialist

Viability Inc
Springfield
11.2017 - Current
  • Organized field trips and outings that allow clients to explore new environments safely.
  • Planned and implemented creative activities for clients engage in, such as arts and crafts projects, music programs, and physical activities.
  • Managed inventory of supplies and equipment for activities, ensuring availability and good condition of all necessary materials.
  • Worked closely with other departments to establish a safe environment throughout the facility.
  • Maintained accurate records of all health and safety activities conducted by the organization.
  • Participated in emergency response drills as part of the organization's preparedness plan.
  • Ensured that all workers are aware of their responsibilities for health and safety at work.
  • Supervised medication administration for clients who required it.
  • Maintained accurate records including progress notes, incident reports, medication administration records.
  • Participated in outreach efforts within the community including volunteer work at schools, churches, civic organizations.
  • Conducted individualized assessments to determine client's eligibility for employment programs.
  • Created and maintained accurate records of client progress towards goals in a timely manner.
  • Maintained and conducted intake of clients data, including contact information, medical history, insurance details, and other relevant documents.
  • Monitored client's performance in the workplace by conducting follow-up visits with employers or supervisors.
  • Provided assistance to job seekers in developing career goals and objectives.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.

Elderly Caregiver

HomeWatcher
West Springfield
06.2017 - 11.2017
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Transported clients to doctor appointments or other necessary outings.
  • Responded quickly in emergency situations in a calm manner.
  • Educated families on available resources within the community that can assist them in caring for their loved ones.
  • Medication Administration
  • Transported patients to medical, dental, and personal care appointments.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Monitored health and well-being of clients and reported significant health changes.

Elderly Caregiver

HomeInstead
Springfield
05.2013 - 07.2017
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Developed strong relationships with clients based on trust and respect.
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Encouraged social interaction between clients and their families.
  • Participated in continuing education courses to stay current on best practices for elder care.
  • Monitored vital signs and reported changes to medical team.
  • Transported clients to doctor appointments or other necessary outings.

Direct Care Counselor

ServiceNet Inc
Northampton
06.2004 - 03.2013
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Used approved crisis intervention techniques in emergency situations.
  • Maintained current knowledge of state regulations related to medication administration.

Residential Supervisor

Guidewire Inc
Springfield
03.2003 - 04.2009
  • Managed a residential program for individuals with disabilities disabilities.
  • Interviewing and Staff Evaluations
  • Assisted with the development and implementation of service plans for clients.
  • Conducted regular safety inspections of clients homes.
  • Developed and maintained positive relationships with family members, guardians, and other professionals involved in client care.
  • Conducted weekly meetings with staff to review progress and discuss any issues or concerns.
  • Ensured that all necessary supplies were available at all times for client and staff use.
  • Organized recreational activities for clients according to their interests.
  • Performed assessments of new clients upon admission into the program.
  • Provided crisis intervention services to clients in need of emotional/behavior support.
  • Maintained staff and residential scheduling
  • Participated in on-call rotation, responding to emergencies and incidents in a timely and effective manner.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Maintained current knowledge of state regulations related to medication administration.
  • Participated in weekly/ monthly case meeting with service coordinator, family, and clinical staff regarding treatment planning and goal setting.
  • Participated in ongoing training and professional development related to intake procedures and client care.
  • Managed confidential client data in compliance with HIPAA and other relevant regulations.

Education

Longmeadow High
Longmeadow, MA

Some College (No Degree) - General Studies

Springfield Technical Community College
Springfield, MA

Skills

  • Leadership Skills
  • Activity Planning
  • Client assessment
  • Case Management
  • Medication administration
  • Record keeping
  • Inventory management
  • Community outreach
  • Teamwork
  • Effective communication
  • Time management
  • Problem solving
  • Safety compliance
  • Resident support
  • Program development
  • Adaptability
  • Computer proficiency
  • First aid certification
  • Organizational skills
  • Staff training
  • Recruiting and interviewing
  • Documentation and reporting
  • Scheduling
  • Crisis intervention
  • Job coaching
  • Client advocacy
  • Creative

Certification

  • Medication Administration
  • First Aid
  • CPR
  • Health and Safety

References

References available upon request.

Timeline

Day Activities Specialist

Viability Inc
11.2017 - Current

Elderly Caregiver

HomeWatcher
06.2017 - 11.2017

Elderly Caregiver

HomeInstead
05.2013 - 07.2017

Direct Care Counselor

ServiceNet Inc
06.2004 - 03.2013

Residential Supervisor

Guidewire Inc
03.2003 - 04.2009

Longmeadow High

Some College (No Degree) - General Studies

Springfield Technical Community College
Georgetta Pope