Gerard Oathout
Lynn
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operation Supervisor
Fedex
Wilmington
04.2024 - 06.2025
- Managed daily operational tasks to ensure smooth workflow.
- Assisted in implementing safety protocols and procedures for all staff.
- Maintained cleanliness and organization in the workspace for optimal productivity.
- Developed, implemented, and enforced operational policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
Package Handler Trainer
Fedex
Wilmington
10.2023 - 04.2024
- Trained new package handlers on safety procedures and operational protocols.
- Monitored trainees' progress and provided constructive feedback for improvement.
- Ensured compliance with safety regulations during training activities.
- Demonstrated proper use of equipment and tools in the packaging process.
- Assisted in loading delivery trucks with prepared packages.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Notified team leader of product discrepancies and equipment malfunctions.
- Operated hand trucks, pallet jacks, and forklifts to move materials.
Yard Switcher
Fedex
Wilminton
02.2023 - 10.2023
- Operated yard trucks to transport trailers safely and efficiently.
- Maintained clear communication with dispatch to coordinate trailer movements.
- Inspected equipment and reported maintenance needs promptly.
- Assisted in loading and unloading trailers as required.
- Followed safety protocols to ensure a secure work environment.
- Documented trailer movements accurately for logistics tracking.
- Inspected and maintained yard switching equipment to ensure proper operation.
- Monitored the inventory of materials in the yard to ensure accuracy and completeness.
- Executed dock operations by switching trailers and equipment to and from docks.
Package Handler
Fedex
Wilmington
08.2022 - 02.2023
- Sorted and organized packages for efficient loading and unloading processes.
- Operated hand trucks and forklifts to move heavy packages safely.
- Followed safety protocols to maintain a secure work environment.
- Inspected packages for damage and reported issues to supervisors promptly.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Stacked boxes onto pallets in an efficient manner.
Crew Member
Dunkin Donuts
Danvers
02.2016 - 06.2022
- Assisted customers with orders and provided excellent service during busy periods.
- Maintained cleanliness and organization of dining area and food preparation stations.
- Operated kitchen equipment safely while preparing food according to company standards.
- Stocked supplies and ingredients, ensuring availability for daily operations and menu items.
- Handled cash transactions accurately while managing customer payments and receipts.
- Trained new crew members on operational procedures and customer service expectations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Customer Service Assossiate
Christmas Tree Shop
Lynnfield
07.2012 - 11.2015
- Assisted customers with inquiries regarding products and services.
- Resolved customer complaints through effective communication and problem-solving skills.
- Processed orders and managed transactions accurately in the system.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Essex Aggricultural And Tech.
Hawthorne Ma06-2011
Some College (No Degree) - Business Management
North Shore Community College
LynnSkills
- Operational management
- Safety compliance
- Logistics coordination
- Supply chain optimization
- Safety management
- Active listening
- Department oversight
Affiliations
- Automotive Experience
- Experience in Landscaping
Certification
- Certified Yard Switcher VIA Fedex
- Certified Tugger Operator VIA Fedex
- Class D drivers license
Timeline
Operation Supervisor
Fedex
04.2024 - 06.2025
Package Handler Trainer
Fedex
10.2023 - 04.2024
Yard Switcher
Fedex
02.2023 - 10.2023
Package Handler
Fedex
08.2022 - 02.2023
Crew Member
Dunkin Donuts
02.2016 - 06.2022
Customer Service Assossiate
Christmas Tree Shop
07.2012 - 11.2015
High School Diploma -
Essex Aggricultural And Tech.
Some College (No Degree) - Business Management
North Shore Community College