Gerardo Guilfu-Cora
Haverhill
Summary
HVAC-R Service Technician with a proven track record at Medford Wellington Service Co., Inc. Fosters a safe and positive work environment. Achieved significant reductions in downtime through efficient problem-solving and refined skills. Holds an MA refrigeration license demonstrating both technical expertise and a passion for learning.
Overview
10
10
years of professional experience
Work History
HVAC-R Service Technician
Medford Wellington Service Co., Inc.
01.2018 - Current
- Ensured safety compliance with industry and Medford Wellington standards.
- Educated customers on best practices for maintaining their HVAC-R systems.
- Reduced downtime for businesses by quickly diagnosing and resolving complex issues.
- Supported the training of junior technicians, sharing technical expertise to foster their skill development.
- Streamlined service processes, effectively managing work orders and scheduled appointments as needed.
- Ensured a safe and uplifting work environment.
Assistant Manager
Dunkin' Donuts
06.2015 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in creating weekly schedule.
Education
Trade School - HVAC-R
NETTTS
Andover, MAPsychology
Northern Essex Community College
Haverhill, MAHigh School Diploma -
St. John’s Prep
Danvers, MA05-2014
Skills
- MA refrigeration license
- Schematic reading
- EPA certification
- HVAC system troubleshooting
- Equipment installation
- Control wiring
- Sales proposals
- Preventative maintenance
- Variable frequency drives
- Bilingual
Timeline
HVAC-R Service Technician
Medford Wellington Service Co., Inc.
01.2018 - Current
Assistant Manager
Dunkin' Donuts
06.2015 - 01.2018
Trade School - HVAC-R
NETTTS
Psychology
Northern Essex Community College
High School Diploma -
St. John’s Prep
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