Gerda Jean
Stoughton
Summary
Dedicated Family Service Advocate with expertise in community outreach and goal setting. Demonstrated success in assisting families with individualized support, translating materials into Haitian Creole, and maintaining compliance with confidentiality standards.
Overview
19
19
years of professional experience
4
4
Certifications
Work History
Family Service Advocate
Self Help Head Start
Brockton
09.2023 - Current
- Served as a Family Advocate for a caseload of 20 children, providing individualized support and resource access.
- Conducted initial meetings with families to complete important documents prior to their child's starting school.
- Collaborated with other Family Advocates, Teacher Education Specialists, and Nurses to translate information and materials into Haitian Creole.
- Assisted families in obtaining necessary resources, and set achievable personal and educational goals.
- Discussed confidentiality and clarified roles as a mandatory reporter to ensure compliance and family trust.
- - Performed home visits to assist families with access to healthcare, housing, and other essential resources.
- Documented case notes, progress reports, and other relevant information in client files.
- Attended regular team meetings to provide updates on caseloads and discuss new developments within the field of family service work.
Office Assistant
National Home Health Care
Stoughton
06.2023 - 07.2024
- Organized patient files and ensured accurate record-keeping for home health care services.
- Managed the inventory of office supplies to support the daily operations of the health care facility.
- Copied, sorted and filed records of office activities and business transactions.
- Answered phone calls and directed inquiries to the appropriate personnel.
- Assisted in scheduling staff shifts, and scheduled interviews as needed.
- Enrolled patients in the system
Massage Therapist
Massage Envy Spa
Braintree
08.2011 - 11.2023
- Performed various massage techniques, including Swedish, deep tissue, trigger point therapy, reflexology, myofascial release, and sports massage.
- Educated clients on the benefits of massage therapy and the importance of self-care, such as stretching exercises or lifestyle changes, that could enhance the effects of the massage.
- Certified in prenatal massage, providing specialized care for expecting mothers.
- Maintain a clean and safe work environment for clients.
- Documented clients' progress and treatment outcomes.
- Communicated effectively with clients regarding their treatment plan and aftercare.
Intern
Forever Young Adult Daycare
Hyde Park
02.2023 - 05.2023
- Help seniors with daily activities and planned programs like bingo, exercise, and ESOL classes.
- Maintained a clean and organized environment to ensure client safety and comfort.
- Helped organize events that promoted social interaction among clients and caregivers.
Case Manager
North Suffolk Mental Health
Chelsea
02.2007 - 02.2010
- Assist the client with daily living activities, such as hygiene and meal preparation.
- Administer medication.
- Take clients shopping for groceries and essential items.
- Assist clients with financial matters.
- Provide transportation to the doctor's appointment, and community resources.
- Help clients with personal care plans.
- Organize and lead group activities.
- Support clients in building life skills, such as cooking and cleaning.
- Monitor clients' progress and adjust support strategies as needed.
Education
Associate of Science -
Massasoit Community College
Brockton, MA06-2023
ESOL Tutor Training
Literacy Volunteers Of Boston
Stoughton, MA03-2023
Massage Therapy License - Massage Therapist
Lincoln Technical Institute
Brockton, MA06-2011
High School Diploma -
Boston Adult Academic
New Dudley MA05-2001
Skills
- Resource access
- Case documentation
- Family engagement
- Confidentiality compliance
- Goal setting
- Community outreach
- Translator/Haitian Creole
- ESOL tutor
Languages
French, Haitian Creole
Full Professional
Certification
Massage Therapy License
Timeline
Family Service Advocate
Self Help Head Start
09.2023 - Current
Office Assistant
National Home Health Care
06.2023 - 07.2024
Intern
Forever Young Adult Daycare
02.2023 - 05.2023
Massage Therapist
Massage Envy Spa
08.2011 - 11.2023
Case Manager
North Suffolk Mental Health
02.2007 - 02.2010
Associate of Science -
Massasoit Community College
ESOL Tutor Training
Literacy Volunteers Of Boston
Massage Therapy License - Massage Therapist
Lincoln Technical Institute
High School Diploma -
Boston Adult Academic