Gesley Robinson
Malden
Summary
Dedicated and disciplined professional with over five years of experience in customer service, security and team-oriented environments. Proven ability to remain composed under pressure, deliver exceptional service, and respond swiftly in dynamic situations. Demonstrates strong communication skills, a commitment to integrity, and able to deliver accurate information on strains, effects, and uses to customers. Eager to contribute a customer focused mindset and reliable work ethic to a forward thinking cannabis dispensary such a Chelsea Bud.
Overview
6
6
years of professional experience
Work History
Security Officer
Encore Boston Harbor
05.2023 - Current
- Stand guard at security officer post, directing visitors, issuing access badges, and providing escorts as necessary. Checked and verified photo identification prior to granting facility access. Patrol facility and/or perform fixed-post duties as instructed.
- Provide customer service to guests by carrying out appropriate security and safety procedures, specific policies and when appropriate, emergency response activities.
- Respond and perform CPR and first AID before the paramedics arrive at the scene.
- Follow procedures to respond to emergencies, alarms such as a medical emergency, or fire alarms or intrusion.
Amazon Delivery Driver
Amazon
09.2022 - 04.2023
- Responsible for loading and organizing truck under strict timeline.
- Transporting and delivering over 25 orders and products to customers per day.
- Schedule deliveries and monitor different delivery routes to ensure packages are delivered on time.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Signal System Specialist
U.S Army
10.2019 - 01.2022
- Maintained vital signals systems and terminal devices. Daily equipment evaluation. This equipment needs to consistently work in order for the Army to direct the movement of its troops.
- Performed signal support and technical assistance for computer systems, local area network. Maintenance of equipment such as terminal devices, power generators and assigned vehicles.
- Adhere to strict security protocols and compliance with organizational policies and procedures.
Security Officer
Allied Universal Security
01.2021 - 12.2021
- Verified identifications and badges of personnel entering the facility.
- Detected suspicious activities and watched for criminal acts or client rule infractions at or near assigned post which might be a treat to the property, client or site.
- Trained, coached and supervised new hires. Completed all required field training paperwork at the end of the shift.
- Informed and alerted supervisory staff of emergencies and personnel in crisis.
Education
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL06.2019
Skills
- Access control systems
- Communication
- Compliance Training
- Attention to detail
- Integrity
- Critical thinking
Timeline
Security Officer
Encore Boston Harbor
05.2023 - Current
Amazon Delivery Driver
Amazon
09.2022 - 04.2023
Security Officer
Allied Universal Security
01.2021 - 12.2021
Signal System Specialist
U.S Army
10.2019 - 01.2022
High School Diploma -
Fort Lauderdale High School
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