Work History

Education

Skills

Awards

Timeline

Gianna Conte

Greenfield,MA

Work History

Marketing/Business Management Intern

Mesa Verde

12.2024 - Current

Contributed to the development of marketing materials and campaigns to promote the business.
Optimized POS system, ensuring accurate pricing, inventory tracking, and seamless transactions.
Created engaging food product videos to enhance online visibility and attract customer interest.
Developed innovative marketing ideas to improve brand awareness and customer engagement.
Designed and refined new menu layouts, enhancing visual appeal and readability for an improved customer experience.

Softball Coach / Overnight Sports Camp Counselor

Nike Sports Camps

07.2021 - Current

Improved player skills by designing targeted practice drills focusing on fundamentals, techniques, and game strategy.
Acted as a role model for campers, demonstrating the importance of good sportsmanship and teamwork in all activities.
Boosted team spirit and sportsmanship through the organization of group games and team-building exercises, with individualized support as well.
Enhanced camper experience by developing and implementing diverse sports activities tailored to individual skill levels.

Webmaster

Conte Office Interiors

01.2018 - Current

Responsible for photographing and uploading photos of new product to company website
Maintaining online presence and Google placement
Answering the phone as needed

Kitchen Hand

Mesa Verde

05.2024 - 04.2025

Supported chefs in food preparation tasks.
Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Managed time to juggle multiple tasks simultaneously with ease.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Delivered food donations for families in need.

Front of House Employee

Mesa Verde

05.2023 - 04.2025

Maintained a clean, well stocked, and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Completed alcoholic beverage orders for customers

Concession Stand Worker

Greenfield Girls Softball League

04.2015 - 08.2023

Seasonal worker (April-August) assisting and serving customers at the counter, running the cash register and soda fountain, preparing simple, hot foods
Responsible for all food and paper products purchasing, rotating products and restocking all refrigerators, freezers and walk-in cooler

Crew Member/Closer

Tito's Taqueria

12.2019 - 08.2022

Crew member responsible for:
Creating a welcoming environment for customers
Preparing menu items and ingredients necessary
Maintaining a clean workspace, full prep for the next day
Worked the cash register
Helped customers with orders

Registration Clerk

Greenfield Girls Softball League

03.2017 - 07.2021

Seasonal volunteer worker responsible for collecting and recording player registration monies for upcoming softball seasons

Education

Bachelor of Science - Business Management

Westfield State University, Westfield, MA

05-2025

Business Management / Sports Management Concentration / Minor in Marketing

High School Diploma -

Greenfield High School, Greenfield, MA

06-2021

Skills

Social media
Website Maintenance
Food Preparation Experience
Food Service
Kitchen Experience
Customer Service

Coaching and mentoring
Graphic design
Photography
Adaptive learning
Content Post-production

Awards

Westfield State University Deans List 2024
Westfield State University Scholar-Athlete Award 2022, 2025
Varsity letters in softball and volleyball
Softball Pitcher - 15 years - 4 years with Westfield State University

Timeline

Marketing/Business Management Intern - Mesa Verde

12.2024 - Current

Kitchen Hand - Mesa Verde

05.2024 - 04.2025

Front of House Employee - Mesa Verde

05.2023 - 04.2025

Softball Coach / Overnight Sports Camp Counselor - Nike Sports Camps

07.2021 - Current

Crew Member/Closer - Tito's Taqueria

12.2019 - 08.2022

Webmaster - Conte Office Interiors

01.2018 - Current

Registration Clerk - Greenfield Girls Softball League

03.2017 - 07.2021

Concession Stand Worker - Greenfield Girls Softball League

04.2015 - 08.2023

Westfield State University - Bachelor of Science, Business Management

Greenfield High School - High School Diploma,