Gina Dickinson
Easthampton
Summary
Dynamic healthcare professional with a proven track record at Cooley Dickinson Hospital, enhancing workflow efficiency and patient care. Skilled in staffing management and payroll for over 400 employees, demonstrating strong problem-solving and teamwork abilities. Committed to continuous improvement and delivering compassionate care while maintaining regulatory compliance.
Overview
24
24
years of professional experience
Work History
Hub Coordinator
Holyoke Medical Center
10.2025 - Current
- Implemented process improvements enhancing workflow efficiency and reducing operational bottlenecks.
- Patient placement for inpatient units and operating room cases.
- Managed the day-to-day staffing for all units within the hospital.
CNA
Holyoke Medical Center
04.2023 - Current
- Delivered compassionate patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with medical procedures and patient monitoring effectively.
- Maintained accurate patient records, adhering to regulatory standards consistently.
- Educated patients and families on care plans, fostering understanding and compliance.
Payroll and Staffing
Cooley Dickinson Hospital
02.2015 - Current
- Work with the scheduler to create schedules for five different departments within Cooley Dickinson for the past 10 years.
- Responsible for the day-to-day staffing for all the inpatient departments.
- Maintain the weekly payroll for over 400 employees.
- Bed management, placing all admissions and surgical patients.
- Working firsthand with directors, managers, and educators to ensure that the units were staffed appropriately.
- Helping educators to create schedules for new hires.
- I traveled to Boston for training on new payroll updates to be able to be a super user for employees.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Work well in a team setting, providing support and guidance.
- Keeping open communication about the day-to-day operations.
- Passionate about learning and committed to continual improvement.
CNA
Cooley Dickinson Hospital
02.2002 - Current
- Provided direct patient care, assisting with daily activities and personal hygiene.
- Monitored vital signs, ensuring timely reporting of changes to nursing staff.
- Assisted in the development and implementation of individualized care plans.
- Maintained accurate patient records, documenting care provided and observations made.
- Collaborated with multidisciplinary teams to improve patient outcomes and satisfaction.
- Trained new staff on best practices for patient care and safety protocols.
- Advocated for patients' needs and preferences during care planning discussions.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High School Diploma -
Smith Vocational And Agricultural High School
Northampton, MA05-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
Timeline
Hub Coordinator
Holyoke Medical Center
10.2025 - Current
CNA
Holyoke Medical Center
04.2023 - Current
Payroll and Staffing
Cooley Dickinson Hospital
02.2015 - Current
CNA
Cooley Dickinson Hospital
02.2002 - Current
High School Diploma -
Smith Vocational And Agricultural High School