Gina Pallitto
Howell
Summary
I am an experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Monmouth County Public Defenders Office
09.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Vet Technician
Red Bank Veterinary Hospital
05.2023 - 09.2024
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Front Desk Receptionist
True Care Veterinary Hospital
04.2022 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk Receptionist
Shavz Hair Lounge
01.2019 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
Brookdale Community College
Lincroft, NJHigh School Diploma -
Howell High School
Howell Township, NJ06-2021
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Active listening
- Problem resolution
- Customer relations
- Relationship building
- Call center experience
- Microsoft Excel
- Complaint handling
- Conflict resolution
Timeline
Administrative Assistant
Monmouth County Public Defenders Office
09.2024 - Current
Vet Technician
Red Bank Veterinary Hospital
05.2023 - 09.2024
Front Desk Receptionist
True Care Veterinary Hospital
04.2022 - 05.2023
Front Desk Receptionist
Shavz Hair Lounge
01.2019 - 04.2022
Brookdale Community College
High School Diploma -
Howell High School
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