Gina VanSyckel
Reading
Summary
Driven professional with a proven track record in administrative and legal support roles, notably as Head Paralegal at David Kaufman Esq Law Offices. Excelled in enhancing operational efficiency and fostering team collaboration. Skilled in data entry and customer service, demonstrating a positive attitude and a results-driven approach to achieving business objectives.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Office Assistant/Transportation Dispatcher
Reading Metro Taxi
08.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Dispatcher Manager
Grab A Cab Inc
06.2014 - 07.2023
- Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
- Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
- Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
- Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
Legal Research Advocate
Self Employed Services
12.2021 - 01.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Head Paralegal
David Kaufman Esq Law Offices
04.1991 - 01.2005
- Spearheaded efforts to maintain an organized digital database of legal resources for easy access by the entire team.
- Assisted in drafting persuasive briefs that effectively conveyed the client''s position in complicated legal disputes.
- Liaised with external stakeholders such as court personnel or opposing counsel to ensure timely exchange of information vital to case progression.
- Established positive relationships with clients through proactive communication and empathetic understanding of their concerns.
Education
High School Diploma -
Verona High School
Verona, NJ06.1985
Skills
Customer Service
Positive Attitude
Time Management
Data Entry
File Organization
Organizing and Categorizing
Verbal Communication
Administrative Support
Resourceful
Prioritizing Work
Mail handling
Appointment Scheduling
Professional and mature
Strong Problem Solver
Scheduling appointments
Filing and data archiving
Valid Driver's License
Multi-line phone proficiency
Payment Processing
Issue Resolution
Payroll Processing
Proofreading
Quickbooks
Human Resources Management (HRM)
Correspondence drafting
Staff Management
Certification
Paralegal / Reasearch
rock hunting
I love the formula and history of rocks and crystals.
Timeline
Office Assistant/Transportation Dispatcher
Reading Metro Taxi
08.2023 - Current
Legal Research Advocate
Self Employed Services
12.2021 - 01.2023
Dispatcher Manager
Grab A Cab Inc
06.2014 - 07.2023
Head Paralegal
David Kaufman Esq Law Offices
04.1991 - 01.2005
High School Diploma -
Verona High School
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