Giovana Dias Lima
Marshfield
Summary
Reliable and bilingual professional with strong customer service skills, experience in fast-paced environments, and a positive team attitude. Eager to grow and contribute to dynamic teams while continuing to develop professionally.
Overview
4
4
years of professional experience
Work History
Merchandise Associate
T.J.X. Companies
2025.04 - Current
- Organized merchandise and maintained store display quality.
- Handled customer transactions accurately and efficiently.
- Collaborated with team to ensure smooth store operations.
Retail Sales Associate
Dr. Ed’s Nutrition Shoppe
2026.02 - 2026.03
- Assisted customers with product selection and provided guidance on supplements and health products.
- Delivered strong customer service in a retail environment.
- Maintained store organization and supported daily operations.
Sales Representative
T-Mobile
2025.10 - 2026.01
- Assisted customers with device selection, plans, and product knowledge.
- Processed sales transactions and met personal and store-level sales goals.
- Provided troubleshooting and ensured an excellent customer experience.
Food Runner
Liv Creative Cuisine
2024.04 - 2024.08
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Demonstrated adaptability by efficiently handling high-pressure situations during peak hours.
Team Member
Domino's Pizza
2022.10 - 2023.09
- Prepared and delivered food orders efficiently.
- Provided customer service in-store and over the phone.
- Assisted with cleaning, organizing, and restocking.
Team Member
McDonald’s
2022.01 - 2022.10
- Handled food preparation, register, and customer interaction.
- Maintained sanitation and safety guidelines.
- Adapted to fast-paced workflow demands.
Education
High School Diploma -
Marshfield High School
01.2024
Skills
- Customer Service
- Communication
- POS & Cash Handling
- Tech Support
- Retail merchandising
- Proficient in managing multiple tasks
- Team Collaboration
- Cleaning procedures
LANGUAGES
Portuguese (Native)
English (Advanced)
Spanish (Intermediate)
Timeline
Retail Sales Associate
Dr. Ed’s Nutrition Shoppe
2026.02 - 2026.03
Sales Representative
T-Mobile
2025.10 - 2026.01
Merchandise Associate
T.J.X. Companies
2025.04 - Current
Food Runner
Liv Creative Cuisine
2024.04 - 2024.08
Team Member
Domino's Pizza
2022.10 - 2023.09
Team Member
McDonald’s
2022.01 - 2022.10
High School Diploma -
Marshfield High School