Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giovanni Cardoso

weymouth,MA

Summary

Dynamic sales associate with a proven track record at Xfinity Comcast, excelling in customer engagement and relationship building. Skilled in upselling and problem-solving, I consistently delivered exceptional shopping experiences, enhancing customer loyalty. My strong communication abilities and retail loss prevention expertise contributed to a thriving store environment.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

6
6
years of professional experience

Work History

Sales Associate

Xfinity Comcast
02.2021 - 08.2024
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.

Home Health Aide

Linden Ponds
08.2018 - 08.2020
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided transportation and appointments management.


Education

High School Diploma -

Weymouth Highschool
Weymouth, MA
06.2022

Skills

  • Promotional support
  • Retail loss prevention
  • Upselling
  • Shipment processing
  • Customer service
  • Problem-solving skills
  • Task prioritization
  • Customer engagement
  • Listening skills
  • Relationship building
  • Flexible schedule
  • Teamwork and collaboration
  • Excellent communication skills

Languages

Portuguese
Limited Working

Timeline

Sales Associate

Xfinity Comcast
02.2021 - 08.2024

Home Health Aide

Linden Ponds
08.2018 - 08.2020

High School Diploma -

Weymouth Highschool
Giovanni Cardoso