Giovanni Goncalves
BROCKTON
Summary
Skilled technician with a strong background in auto glass repair and replacement. Expertise in diagnosing problems and ensuring compliance with safety standards. Ready to contribute to a team-focused environment that prioritizes quality work.
Overview
8
8
years of professional experience
Work History
Auto Glass Technician
Safelite Auto Glass
Weymouth, MA
02.2024 - 12.2025
- Repaired and replaced auto glass using industry-standard techniques and tools.
- Conducted thorough inspections to ensure quality and safety compliance.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Collaborated with team members to streamline workflows and enhance efficiency.
Direct Support Professional
New England Village
Pembroke, MA
04.2021 - 02.2024
- Provided individualized support to clients with developmental disabilities in daily living activities.
- Implemented person-centered care plans to enhance client independence and quality of life.
- Assisted in fostering social skills through community engagement and recreational activities.
- Monitored client progress, documenting behavioral changes and reporting to supervisory staff.
Food Service Worker
Sodexo Food Service
Brockton, MA
10.2017 - 04.2021
- Operated food service equipment to prepare and serve meals efficiently.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Assisted in training new staff on food safety protocols and service techniques.
- Collaborated with team members to ensure timely meal delivery during peak hours.
Education
High School Diploma -
Brockton High School
Brockton, MA06-2018
Skills
- Hand and power tools
- Diagnosing problems
- Power tool operation
- Troubleshooting malfunctions
Timeline
Auto Glass Technician
Safelite Auto Glass
02.2024 - 12.2025
Direct Support Professional
New England Village
04.2021 - 02.2024
Food Service Worker
Sodexo Food Service
10.2017 - 04.2021
High School Diploma -
Brockton High School