Giovanni Resende
Brockton,MA
Summary
Results-driven retail sales associate with 2 years of experience in fast-paced environments, specializing in customer service and cash handling. Proficient in operating cash registers and managing POS systems, ensuring accurate transactions and enhancing customer satisfaction. Strong communication skills and a commitment to delivering exceptional service in quick service and fast food settings.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dominos Insider
Dominos Inc
07.2025 - 02.2026
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Followed recipes and portion control guidelines to consistently deliver delicious meals
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations, and provided exceptional service.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Nurse Volunteer
VA Hospital
03.2025 - 04.2025
- Supplied care instructions and educational materials to inform patients of care plan and next steps.
- Worked collaboratively with mental health volunteers to facilitate integration between primary care and mental health and improve patient outcomes.
- Transported patients and helped with discharge procedures.
- Reported patient requests, concerns, and other observations to staff.
Education
Most Of High School (Senior) - High School Education
New Heights Charter School of Brockton
Brockton, MA05-2026
Skills
- Multitasking Abilities
- Written communication
- Public speaking
- Multitasking
- Self-Directed
- Leadership
- Attention to detail
- Data entry
- Friendly, positive attitude
- Verbal communication
Certification
CPR Certification
Languages
English - Fluent
Spanish - Intermediate
Portuguese
Cape Verdean Creole - Fluent
Timeline
Dominos Insider
Dominos Inc
07.2025 - 02.2026
Nurse Volunteer
VA Hospital
03.2025 - 04.2025
Most Of High School (Senior) - High School Education
New Heights Charter School of Brockton