Giovanny Tejeda
Dedham
Summary
Dynamic CDM Manager at Savers with a proven track record in driving sales performance and enhancing customer satisfaction. Skilled in team leadership and operational management, I successfully implemented strategies that optimized workflows and improved compliance. Adept at conflict resolution, I foster a collaborative environment that boosts team morale and efficiency.
Overview
19
19
years of professional experience
Work History
CDM Manager
Savers
West Roxbury
05.2022 - Current
- Manage daily store operations, including cash handling, inventory control, and team supervision.
- Lead and train staff to maintain operational efficiency and high customer satisfaction.
- Ensure compliance with company policies and safety regulations.
- Drive sales performance and optimize workflows to achieve targets.
- Hourly rate: $28/hour
Assistant Manager
7-11
Dedham
01.2018 - Current
- Support General Manager in day-to-day retail operations and sales for store.
- Supervise associates and interact with customers to answer questions, process sales, and enhance shopping experience.
- Manage inventory, merchandising, pricing, and liaise with corporate representatives for compliance.
- Implemented customer relations program that increased satisfaction scores and sales revenue.
- Completed inventory analysis improving forecasting efforts.
- Raised online review scores through proactive relationship management.
Forklift Operator & Machine Specialist
Tosca
Hazle Township
01.2017 - 01.2018
- Operated forklifts to transport materials safely within warehouse environment.
- Loaded and unloaded products from delivery trucks using forklifts.
- Maintained accurate records of inventory movements and stock levels.
- Collaborated with team members to streamline material handling processes.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
Forklift Operator & Material Handler
Big Lots Distribution
Tremont
01.2015 - 01.2017
- Trained new staff on forklift operation and safety protocols.
- Assisted in organizing merchandise within the distribution center for optimal access.
- Followed safety guidelines to prevent accidents and maintain a secure work environment.
- Transported material to correct locations and documented inventory changes.
Performing Artist
Self Employed
Various Locations
01.2007 - 01.2015
- Performed live entertainment across diverse venues and events.
- Collaborated with other artists to create innovative performances.
- Developed and rehearsed original material for various audiences.
- Utilized stage equipment and technology for sound and lighting.
- Promoted shows through social media and community outreach initiatives.
Education
High School -
The English High School
Jamaica Plain, MASkills
- Customer Service & Client Relations
- Account & Operational Management
- Sales Support & Project Implementation
- Transaction Processing & Data Entry
- Conflict Resolution & Problem Solving
- Team Leadership & Staff Training
- Business Software & Office Technology
Languages
English
Professional
Spanish
Professional
Timeline
CDM Manager
Savers
05.2022 - Current
Assistant Manager
7-11
01.2018 - Current
Forklift Operator & Machine Specialist
Tosca
01.2017 - 01.2018
Forklift Operator & Material Handler
Big Lots Distribution
01.2015 - 01.2017
Performing Artist
Self Employed
01.2007 - 01.2015
High School -
The English High School