Gisselle M Ortiz
Lowell
Summary
Background includes experience in vehicle inspection and child supervision, ensuring safety and compliance with regulations. Responsibilities involved maintaining logs of inspections and monitoring children during transport, demonstrating attention to detail and commitment to safety. Skills in communication and adaptability were developed through interactions with children and parents, fostering a secure environment. Experience in customer service further enhanced interpersonal skills, relevant for roles requiring effective interpretation and cultural sensitivity.
Overview
26
26
years of professional experience
2005
2005
years of post-secondary education
Work History
Tax Preparer
Luisa Osorio
Lowell
12.2025 - 02.2026
- Prepared individual and business tax returns using specialized software.
- Reviewed client documents for accuracy and completeness before submission.
- Assisted clients in understanding tax obligations and potential deductions.
- Conducted tax research to address specific client inquiries and situations.
- Maintained organized records of client information and documentation securely.
- Filed electronically through approved software programs.
- Stayed updated on changing tax laws to ensure compliance for clients.
Tax Preparer
Luisa Osorio
Lowell
12.2025 - 02.2026
Bus Driver, Bus Monitor
Nrt Bus Inc
Chelmsford
01.2019 - 12.2022
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Checked on children throughout route journey to ensure made it safely to their destination.
- Made sure every child was picked up at home, and dropped off at the end of each school they.
Waitress, Cashier
Delicias Paisas
Dracut
03.2009 - 07.2017
- Served alcoholic beverages responsibly in accordance with state laws.
- Performed basic math calculations when computing bills for customers' meals.
- Replenished beverages when necessary.
- Took orders and served customers the food they ordered, made sure they felt comfortable at all times.
- Cleaned up restaurant at closing time.
- Made sure everything was setup for the next day, like making sure the refrigerator was stoked ext.
- Greeted customers and provided menus.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted in seating guests at tables or booths.
Substitute Teacher
Lowell community Charter School
Lowell
08.2006 - 06.2007
- Implemented differentiated instruction strategies based on individual student needs.
- Ensured that each student had access to appropriate materials and resources.
- Organized lesson plans and activities for students.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Monitored student progress throughout the day.
Activities Assistant
Heritage Nursing Home
Lowell
03.2000 - 11.2002
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Maintained inventory of supplies related to recreational programming.
- Monitored safety and cleanliness during activities.
- Encouraged residents to participate in leisure activities according to their abilities.
- Assisted in the development of activity plans for residents on a weekly basis.
Education
Basic Tax School - Basic Tax School
Liberty Tax
09.2025 - 12.2025
GED -
Lowell High School
50 Father Morrissett BlvdMedical Interpreter Program - Interpretation
LCHC
161 Jackson St Lowell M.A Skills
- Vehicle inspection
- Route planning
- Safety regulations
- Child supervision
- Emergency response
- Customer service
- Communication skills
- Cultural sensitivity
- Team collaboration
- Adaptability
Languages
- English
- Spanish
Timeline
Tax Preparer
Luisa Osorio
12.2025 - 02.2026
Tax Preparer
Luisa Osorio
12.2025 - 02.2026
Basic Tax School - Basic Tax School
Liberty Tax
09.2025 - 12.2025
Bus Driver, Bus Monitor
Nrt Bus Inc
01.2019 - 12.2022
Waitress, Cashier
Delicias Paisas
03.2009 - 07.2017
Substitute Teacher
Lowell community Charter School
08.2006 - 06.2007
Activities Assistant
Heritage Nursing Home
03.2000 - 11.2002
GED -
Lowell High School
Medical Interpreter Program - Interpretation
LCHC