Giulia Palizzolo
Waltham
Summary
Dynamic office administrator with proven time management skills at Cross Services Group. Successfully enhanced team productivity through effective communication and organization. Adept at spreadsheet development and multitasking. Fostered strong customer relationships as a Deli Manager for four years. Committed to delivering exceptional service and maintaining high standards in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administrator
Cross Services Group
11.2024 - Current
- Assisted in managing office communications and scheduling appointments.
- Supported team with data entry and document organization.
- Contributed to maintaining a clean and organized work environment.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Deli Manager
Tutto Italiano Of Wellesley
07.2020 - 11.2024
- Trained and mentored staff on product preparation and customer service best practices.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Barista
Starbucks
10.2022 - 02.2023
- Implemented efficient workflows during peak hours, enhancing overall team productivity.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Bachelor of Arts - Political Science
University of Massachusetts, Dartmouth
North Dartmouth, MA12-2026
Associate of Arts - Liberal Arts
Massachusetts Bay Community College
Wellesley Hills, MA05-2025
Skills
- Time management
- Office administration
- Telephone reception
- Spreadsheet development
Certification
- Licensed Massachusetts Real Estate Salesperson
- TIPS certification
Timeline
Office Administrator
Cross Services Group
11.2024 - Current
Barista
Starbucks
10.2022 - 02.2023
Deli Manager
Tutto Italiano Of Wellesley
07.2020 - 11.2024
Bachelor of Arts - Political Science
University of Massachusetts, Dartmouth
Associate of Arts - Liberal Arts
Massachusetts Bay Community College
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