Giuliana Soto-Rivero
Waltham
Summary
I’m a motivated and results-driven professional with hands-on experience at Elite Fitness Gym, where I’ve developed strong skills in customer service and sales support. Being bilingual in Spanish and English allows me to connect easily with diverse clients and create positive, personalized experiences for members. I take pride in exceeding sales goals while staying detail-oriented, dependable, and committed to supporting my team’s success.
Overview
2
2
years of professional experience
Work History
Gym Receptionist
Elite Fitness Gym
Winter Haven
08.2024 - 05.2025
- Delivered exceptional customer service by greeting and assisting gym members at front desk.
- Managed check-ins and memberships accurately while handling cash and card transactions.
- Promoted protein shakes, supplements, and fitness products, consistently exceeding sales targets.
- Supported trainers during fitness classes by demonstrating exercises and ensuring safety.
Volunteer
Mulberry Public Library
08.2024 - 02.2025
- Maintained clean and organized library environment to enhance visitor experience.
- Executed circulation, shelving, and administrative tasks efficiently.
- Assisted visitors in locating materials and navigating library resources.
- Facilitated mailings, interlibrary loans, and library tours to support operations.
Teacher's Assistant
Mulberry Senior Highschool
08.2023 - 04.2024
- Made sure to keep the classroom clean, neat, and properly sanitized for students' health and classroom efficiency.
- Graded assignments and reported individual progress to the teacher.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Volunteer
Purcell Elementary School
06.2023 - 07.2023
- During my time working for the Migrant Education Program I used strong interpersonal communication skills to convey information to the students who did not know english and needed help in certain academic areas.
- Assisted with special events and programs.
- Maintained clean, neat, and operational classrooms to serve the program and its students.
- Supported classroom activities, tutoring, and reviewing work.
- Sufficiently tutored struggling students individually and in small groups to reinforce learning concepts that they struggled in.
- Made sure to maintain a calm and sufficient demeanor even when situations between the students (ages 4-8) got out of control.
Education
Bachelor of Science - Clinical Psychology
Bentley University
Waltham, MA05-2029
Skills
- Community Service
- Creativity and Innovation
- Strong Social Interactions
- Maintain a Positive & Optimistic Attitude
- Excellent Team Player
- Attention to Details
- Following Directions
- Punctual and Reliable
- Fully Bilingual in Spanish & English
- Customer service
- Communication skills
- Sales support
- Reception desk management
- Cash handling experience
- Appointment scheduling
Accomplishments
- Reached my goal of a GPA of 3.9 in my years as a high school student.
- Won honor roll awards throughout my years in high school.
- My class rank was 45/365
- Graduated high school under the distinction of Magna Cum Laude.
Languages
5,5
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Gym Receptionist
Elite Fitness Gym
08.2024 - 05.2025
Volunteer
Mulberry Public Library
08.2024 - 02.2025
Teacher's Assistant
Mulberry Senior Highschool
08.2023 - 04.2024
Volunteer
Purcell Elementary School
06.2023 - 07.2023
Bachelor of Science - Clinical Psychology
Bentley University