Giulianna Cahuana
Chelmsford
Summary
Motivated political science student at the University of Massachusetts Amherst, with strong experience in customer service, leadership, and community engagement. Active member of the Seventh-day Adventist community through Pathfinder service, with extensive involvement in volunteer work, and youth leadership. Recognized for reliability, communication skills, and dedication to serving diverse communities. Aspires to pursue a career in law, focused on advocacy, equity, and public service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin'
Amherst
09.2024 - 10.2025
- Provided exceptional customer service by greeting and assisting customers in a friendly and efficient manner
- Prepared and served food and beverages according to Dunkin Donuts' standards, ensuring quality and consistency
- Operated cash register accurately, handling transactions with precision while maintaining a balanced drawer at the end of each shift
- Maintained cleanliness and organization of the store, including restocking supplies, cleaning equipment, and sanitizing work areas
- Collaborated with team members to ensure smooth operations during peak hours, effectively managing high volume of orders
- Followed all safety procedures and guidelines to maintain a safe working environment for both employees and customers
- Assisted in inventory management by monitoring stock levels, rotating products based on expiration dates, and notifying management of any shortages or discrepancies
Team Member
Michaels
Chelmsford
08.2023 - 03.2024
- Collaborated with team members to achieve project goals and deliver high-quality results
- Contributed innovative ideas and solutions during team meetings, leading to improved processes and outcomes
- Demonstrated strong teamwork skills by actively participating in group discussions and brainstorming sessions
- Supported team leader in coordinating tasks, ensuring efficient workflow and timely completion of projects
- Maintained open lines of communication with team members to foster a positive work environment
Education
High school diploma -
Chelmsford High School
Chelmsford, MA06.2024
Skills
- Project management and strategic planning
- Organizational skills
- Cash handling and register operation
- Customer service and retail sales
- Typing proficiency
- Microsoft Word expertise
- Food handling and service
- Process improvement
- Childcare management
Certification
- Driver's License
- CPR Certification
Languages
Spanish
Full Professional
Affiliations
SDA pathfinder staff (2023-present)
Timeline
Crew Member
Dunkin'
09.2024 - 10.2025
Team Member
Michaels
08.2023 - 03.2024
High school diploma -
Chelmsford High School