Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic
Giulianna Cahuana

Giulianna Cahuana

Chelmsford

Summary

Motivated political science student at the University of Massachusetts Amherst, with strong experience in customer service, leadership, and community engagement. Active member of the Seventh-day Adventist community through Pathfinder service, with extensive involvement in volunteer work, and youth leadership. Recognized for reliability, communication skills, and dedication to serving diverse communities. Aspires to pursue a career in law, focused on advocacy, equity, and public service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin'
Amherst
09.2024 - 10.2025
  • Provided exceptional customer service by greeting and assisting customers in a friendly and efficient manner
  • Prepared and served food and beverages according to Dunkin Donuts' standards, ensuring quality and consistency
  • Operated cash register accurately, handling transactions with precision while maintaining a balanced drawer at the end of each shift
  • Maintained cleanliness and organization of the store, including restocking supplies, cleaning equipment, and sanitizing work areas
  • Collaborated with team members to ensure smooth operations during peak hours, effectively managing high volume of orders
  • Followed all safety procedures and guidelines to maintain a safe working environment for both employees and customers
  • Assisted in inventory management by monitoring stock levels, rotating products based on expiration dates, and notifying management of any shortages or discrepancies

Team Member

Michaels
Chelmsford
08.2023 - 03.2024
  • Collaborated with team members to achieve project goals and deliver high-quality results
  • Contributed innovative ideas and solutions during team meetings, leading to improved processes and outcomes
  • Demonstrated strong teamwork skills by actively participating in group discussions and brainstorming sessions
  • Supported team leader in coordinating tasks, ensuring efficient workflow and timely completion of projects
  • Maintained open lines of communication with team members to foster a positive work environment

Education

High school diploma -

Chelmsford High School
Chelmsford, MA
06.2024

Skills

  • Project management and strategic planning
  • Organizational skills
  • Cash handling and register operation
  • Customer service and retail sales
  • Typing proficiency
  • Microsoft Word expertise
  • Food handling and service
  • Process improvement
  • Childcare management

Certification

  • Driver's License
  • CPR Certification

Languages

Spanish
Full Professional

Affiliations

SDA pathfinder staff (2023-present)

Timeline

Crew Member

Dunkin'
09.2024 - 10.2025

Team Member

Michaels
08.2023 - 03.2024

High school diploma -

Chelmsford High School
Giulianna Cahuana