Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Glenda Castillo

Worcester

Summary

Dynamic Medical Assistant Supervisor at Reliant Medical Group with strong leadership and problem-solving skills. Successfully optimized clinic operations and enhanced team performance through collaboration, adaptability, and results-driven mindset. Utilizes effective communication and organizational skills to ensure smooth workflow and high-quality patient care. Experienced supervisor with a strong background in guiding teams, managing complex projects, and achieving strategic objectives while maintaining compliance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Assistant Supervisor

Reliant Medical Group
01.2007 - Current
  • Organized daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
  • Managed renovation projects, overseeing all aspects from planning to execution of new sites and suites.
  • Coordinated scheduling for medical assistants and cardiac technicians, optimizing resource allocation and team performance.
  • Collaborated with recruitment to interview, hire, and onboard new medical assistant team members.
  • Supervised daily operations of medical assistants and cardiac technicians, ensuring compliance with protocols and policies.
  • Completed payroll biweekly for staff under direct report
  • Evaluated staff performance, providing constructive feedback to foster professional development.
  • Managed inventory of medical supplies, ensuring ordering of supplies while minimizing waste.
  • Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
  • Facilitated a positive work environment by fostering teamwork and collaboration among staff members.


Education

Associate of Science - Nursing And Management

Quinsigamond Community College
Worcester, MA
05-2027

High School Diploma -

Worcester Technical High School
Worcester, MA
06-2005

Skills

  • Strong leadership
  • Multitasking and prioritization
  • Problem-solving
  • Medical office administration
  • Teamwork and collaboration
  • Staff training and development

Certification

  • Certified Medial Assistant

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant Supervisor

Reliant Medical Group
01.2007 - Current

Associate of Science - Nursing And Management

Quinsigamond Community College

High School Diploma -

Worcester Technical High School
Glenda Castillo